10 Questions to Ask Your Fleet Insurance Broker Before Signing a Policy

If you're managing a commercial fleet, choosing the right insurance policy is critical to protecting your business assets. Whether you're a small delivery service or a large logistics company, having a comprehensive and reliable fleet insurance policy is non-negotiable. When exploring options for commercial fleet auto insurance, especially with a trusted Quebec insurance broker, knowing the right questions to ask can save you time, money, and unnecessary stress. Here's a list of 10 essential questions to discuss with your broker before signing any policy.

1. What Does the Policy Cover?

Not all fleet insurance policies are created equal. It’s crucial to understand whether the policy covers just basic liability, or if it extends to physical damage, theft, and employee injuries. Comprehensive coverage ensures you’re protected against a wider range of risks.

2. Are There Any Exclusions?

Ask your broker about specific exclusions in the policy. For instance, some policies may not cover drivers under a certain age or those with poor driving records. Knowing these exclusions upfront can prevent unpleasant surprises later.

3. What Are the Deductibles?

Higher deductibles typically result in lower premiums, but it’s important to assess whether you can afford the out-of-pocket expense in the event of a claim. Discuss deductible options with your broker to find a balance that works for your business.

4. How Are Premiums Calculated?

Fleet insurance premiums are determined based on various factors, such as the type of vehicles, their usage, and the driving history of your employees. Understanding these variables can help you implement measures to lower your costs, like driver training programs or vehicle tracking systems.

5. What Discounts Are Available?

Many insurance companies offer discounts for things like installing GPS trackers, maintaining a clean driving record, or having a long-term relationship with the insurer. Don’t hesitate to ask about potential savings your business might qualify for.

6. Can the Policy Be Customized?

Every fleet has unique requirements. If your business operates across multiple provinces or involves high-value goods, you may need a customized policy. Confirm whether your broker can tailor the coverage to match your specific needs.

7. Does the Policy Include Roadside Assistance?

Breakdowns and accidents can disrupt your operations. Having roadside assistance as part of your fleet insurance policy can ensure your vehicles are back on the road quickly, minimizing downtime and loss of revenue.

8. How Are at-Fault Accidents Handled?

Accidents are inevitable, but the way they’re managed can make a big difference. Discuss with your broker how at-fault accidents will impact your premiums and whether they offer accident forgiveness programs.

9. What Is the Claims Process Like?

A straightforward and responsive claims process is vital in times of crisis. Ask your broker about the steps involved, average claim settlement time, and the support you can expect during the process.

10. Who Will Be My Point of Contact?

Having a dedicated contact person ensures that your concerns are addressed promptly. Confirm whether your broker offers personalized support or if you’ll be routed to a generic customer service line.

Final Thoughts: Partnering with the Right Broker

Choosing the right insurance broker can make all the difference in securing the best policy for your fleet. By asking these 10 questions, you can gain clarity and confidence in your insurance coverage. If you're navigating the complex — yet critical — task of securing commercial fleet auto insurance in Quebec, partnering with a reputable Quebec insurance broker like Qubit ensures you’re not only protected but also supported every step of the way.

Qubit specializes in providing tailored fleet insurance solutions that meet the unique needs of your business. Don’t leave your fleet’s safety to chance — choose a broker who prioritizes your success and peace of mind.