Can a Realtor Represent Both the Buyer and the Seller in the Same Transaction?

Written by John Marzullo  »  Updated on: May 06th, 2025

One issue that frequently surfaces in the realm of real estate is whether a realtor may represent the buyer and the seller concurrently in a transaction. This idea, also referred to as "dual agency," can be a difficult problem for real estate agents as well as clients. Knowing the ramifications of dual agency, its legality, and how it operates can enable you to make wise selections when purchasing or selling real estate. Especially in Pittsburgh's competitive housing market, understanding how realtors Pittsburgh navigate dual agency is essential. This blog will investigate what dual agency entails, its benefits and drawbacks, and the possible ethical and legal issues that follow.


In real estate, dual agency is:

In a real estate transaction, dual agency is the state whereby one realtor represents the buyer as well as the seller. Although this behavior is lawful in Pittsburgh as in many other places, it calls for complete transparency and permission from both sides. Basically, serving as a neutral party between the two, a single realtor or real estate business handles the whole sale. Although this could appear like a simplified procedure, there are important factors to take into account and it is not always the ideal option for every circumstances.

Dual agency can arise in several ways. A buyer might stumble across a house posted by a realtor they know or already know, for example, while a seller might use a realtor who has brought a possible buyer forward. Under these circumstances, the realtor representing both sides has to be objective and avoid any conflict of interest. Although dual agency can simplify the process, it sometimes begs issues about how effectively the realtor can really represent the best interests of the buyer as well as the seller.

Double Agency's Benefits

Dual agency can have various benefits for some consumers and suppliers. The prospect of a faster, more effective transaction is one of the key factors some clients could choose dual representation for. Having one realtor supervising the whole process helps to simplify correspondence between both sides, therefore perhaps accelerating decision-making and reducing delays. In fast-paced areas like Pittsburgh, where homes could sell rapidly, this is very helpful.

Cost savings are still another possible benefit. The realtor may offer lowered commission rates since they are representing both sides of the deal, so saving the seller money. Since the buyer is handling both sides of the transaction, there is also the likelihood that the realtor may be more accommodating with pricing or commission schedule. For consumers trying to haggle for a price within their means, this could be interesting.

Dual agency can also give stability and coordination since the same realtor handles all facets of the deal. Given only one point of contact, this can lead to less misunderstandings or miscommunications between the parties. For buyers and sellers fresh to the real estate process, this feature might be particularly helpful since they could value having one professional help them through the whole transaction.

The drawbacks of dual agency

Although dual agency has many advantages, it also has major disadvantages, especially with relation to the realtor's capacity to fully represent the best interests of both parties. One of the main worries is the realtor might not be able to offer objective recommendations or advocacy. Whether they are representing the buyer or the seller, a real estate agent's main responsibility is to bargain the best deal for their client. This becomes difficult in a dual agency scenario since the realtor is supposed to operate in the best interest of both sides, therefore generating a conflict of interest.

A realtor representing both the buyer and the seller, for instance, could find it challenging to be totally open about the position of the other side. Should the buyer be seeking a better offer or negotiating terms, the realtor might not be able to provide the seller's bottom-line pricing or any other sensitive information meant to help the buyer land a good deal. Conversely, should the seller be seeking the best price, the realtor could find it difficult to argue for them if they also represent a buyer seeking a reduced price.

Apart from the possibility of conflicts of interest, dual agency can restrict the capacity of the realtor to provide professional direction. Both buyers and sellers depend on their agents to offer insightful analysis of the market, pricing policies, and property values since real estate discussions can call for difficult choices. One realtor representing both sides may be less likely to provide the same degree of in-depth advise to both sides, therefore leaving either the buyer or the seller feeling unrepresented or doubtful about their decisions.

Moral and Legal Aspects

Although dual agency is permitted in Pittsburgh as in many places, it is governed by particular laws and guidelines. Pennsylvania law mandates that realtors reveal their dual agency status to the seller as well as the buyer; both sides have to agree to this arrangement in writing. Dual agency is forbidden without this consent. Realtors must also operate properly and impartially, hence they cannot favor one party over the other.

There are ethical questions in these circumstances even with the legal structure controlling dual agency. A realtor cannot provide complete advocacy for both sides, hence one or both sides could feel as though their interests have not been properly safeguarded. If you are thinking about working with a realtor who uses dual agency, be sure you ask open questions about how they intend to handle this arrangement so that both your requirements and those of the other party are honoured.

Variations on Dual Agency

Those who find the concept of dual agency unsettling have choices. Working with distinct agents—one to represent the buyer and another to represent the seller—is among the most basic choices. In this sense, the realtor can negotiate on behalf of both sides without any conflicts of interest since each side has their own committed advocate. Although this method requires more communication and coordination between two agents, hence taking a bit more time, it can give a better degree of assurance that each party's interests are fully expressed.

Investigating limited dual agency—that is, where a realtor provides advice and help but declines to negotiate on behalf of either party—is another choice. This can offer a middle ground whereby the realtor still helps the process but does not aggressively try to guarantee the best offer for the seller or the buyer.

In summary

In real estate, dual agency is a notion worth much thought. Although it could have advantages in terms of cost savings and efficiency, it also poses difficulties—especially in terms of giving fair representation for the buyer and the seller. Whether you're working with realtors in Pittsburgh or elsewhere, it's essential to be aware of the possible hazards of dual agency and balance them with the potential benefits. If you’re a buyer or a property seller agent, understanding these dynamics is crucial to protecting your client's best interests. Working with a dual agency or separate agents should ultimately be decided depending on what is most convenient for your particular circumstances; always be sure all sides provide their informed consent before moving forward.



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