Can I Get A Refund From Turkish Airlines If I Cancel My Flight

Written by Ari Garcia  »  Updated on: October 30th, 2024

Turkish Airlines Flight Cancellation Policy

Are you looking for cancelling your flight ticket with Turkish Airlines and struggling for the same? Are you searching out for some guidance to cancel your Turkish Airlines flight ticket? If yes, then there is no need to worry. In this Article, we will provide in depth guidelines on how to cancel your Turkish airlines flight ticket without any hassle.

Flight Cancellation policy of Turkish Airlines

 Turkish Airlines offers flexible and convenient options to its travellers to call off their flight ticket.

 An airline has some terms and conditions for the passengers requesting for flight cancellation, please adhere to these outlined points before you actually decide to cancel the ticket:-

1. 1) In compliance with Turkish Airlines cancellation policy, Passengers have the option to cancel their ticket and request for a refund. This rule is applicable for the tickets that are purchased directly through the official website of airlines and is limited to refundable tickets solely.

2. If the traveller cancels a non-refundable ticket then only taxes will be compensated and some penalty fees will be incurred.

3. Turkish airlines cancellation rules for group booking may differ and are subject to group contracts.

4. If the passenger decides to cancel their reservation after their outbound flight, the refund amount will be determined based on the cost of the flight that was taken, in addition to the applicable refund fee imposed by Turkish Airlines.

5. Passengers are requested to apply for Turkish airlines flight change if they find that their reservation is not eligible for cancellation.

 Turkish Airlines 24-hour cancellation policy

According to the Turkish Airlines 24-hours cancellation policy, passengers can cancel their booking within in the time frame of 24 hours of booking and can receive a full refund. In case the travellers exceed this time window then some penalty fees would be incurred.

 Below are some terms and conditions that you need to follow along with:-

In order to cancel a flight, the departure date must be 7 days prior to the cancellation request.

It is very crucial to note that 24-hour cancellation policy is not applied to the tickets booked under Miles And Smiles Program

This policy excludes eGift Certificates, Electric Vouchers, and Travel Credit Vouchers from coverage.

 How to cancel a Turkish Airlines Flight Ticket ?

 Passengers are allowed to cancel their reservation by various options available i.e. online through the official website or by contacting customer service representative.

a. Through Online Website

Go the official website of Turkish airlines or paste the https://www.turkishairlines.com/ link in your preferred browser, it will direct you to the main page of Turkish airlines.

Navigate to the “Manage Booking” header and input your 6-digit booking reference and last name and incase there are more than one passenger then select the passenger’s name on the booking.

Once you are done with this, then choose the desired flight you decide to cancel and hit the cancel button to go ahead.

In the next page , total amount that will be credited to you original mode of payment will be displayed which includes the refund amount, after deducting the cancellation fee.

Lastly, select the confirm button to proceed with the cancellation.

After the completion of above steps a confirmation mail will be sent to the registered email and refund will be initiated to your original transaction mode in 7-10 business days.

 b) Reaching out to Customer Care Representative

 Turkish airlines also provides the provision to reach out to customer representative , follow the below mentioned steps :

1) Dial the customer service number and follow the instructions given by IVR(interactive voice response ).

2) When you are successfully connected to the customer agent, provide them all the necessary details related to your reservation and request them to cancel.

3) Nextly,customer representative will notify you regarding the penalty fees (if applicable) and will brief the refund details.

 Once you are done with the above steps , your flight will be successfully cancelled and you will receive the cancellation confirmation email at your registered email address and refund would be credited back to the original mode of payment.

 Turkish Airlines Flight Cancellation fees

 Turkish Airlines cancellation fee is determined by several factors, such as the time of cancellation, fare type selected by the customer, duration between the cancellation and departure of the flight, departure point. According to Turkish Airlines cancellation fee rules, the customers holding Business Restricted fare ticket and canceling it will be required to pay $400 as a cancellation fee. However, the customers who have purchased a Flexible Fare ticket and canceled it won’t be required to pay any cancellation charges.

 How to cancel a Miles award flight?

If you desire to cancel a flight that was booked using Miles&Smiles miles with Turkish Airlines, you have two options:

a) do it online or

b) call the Turkish Airlines U.S. call center at

i) In order to have your miles redeposited, there is a fee that needs to be paid. For domestic flights, the fee is 150 Turkish lira ($4.91), while for international flights, it is $70.

ii) If you fail to show up for your flight, you can still have your miles returned to your Miles&Smiles account by paying a fee. For domestic flights, the fee is 200 Turkish lira ($6.55), and for international flights, it is $150.

iii) The amount of fees you need to pay to have your Turkish Airlines miles returned to your Miles&Smiles account depends on the number of miles you redeemed, but they are not excessively high.

 


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