Written by Tyrant Cinderella » Updated on: June 17th, 2025
The Department for Work and Pensions (DWP) has announced a major update that is creating a stir among benefit claimants 42 temporary Jobcentres are closing across the UK.
This move is part of a broader shift in how the government supports jobseekers. But what does this mean for people relying on Universal Credit?
Let’s break down everything you need to know, including the DWP official warning, Labour’s reform plans and how these changes could impact your access to vital services.
During the COVID-19 pandemic the DWP opened dozens of temporary Jobcentres to meet the rising demand for support. Social distancing rules and a spike in unemployment made it necessary to expand capacity quickly.
Now with pandemic pressures easing the government has declared these extra locations unnecessary. The DWP decision to shut down 42 sites is part of a transition back to permanent Jobcentre operations.
Good News: The DWP has assured the public that no services will be lost and face to face appointments will continue at permanent centres.
“The closure of temporary sites will not reduce our levels of service” a DWP spokesperson said.
As the closures take effect the DWP issued a Universal Credit warning urging claimants to stay updated. The biggest concern is around location changes for in person appointments and access to employment support.
Key Point: If you are on Universal Credit, make sure your contact details are up to date and regularly check your online journal for updates about your assigned Jobcentre.
With over 7.3 million people currently claiming Universal Credit this transition affects a large segment of the population.
Although services are being consolidated, the DWP insists that support levels won’t drop. Here’s what claimants can expect:
✅ Appointments will continue at permanent Jobcentre locations
✅ No staff layoffs—Work Coaches will remain available
✅ Services such as CV support, training guidance, and benefit queries will remain accessible
Still many claimants especially those in urban areas like Birmingham where over 200,000 people receive Universal Credit worry about longer travel times and reduced availability of local assistance.
Alongside DWP’s changes the Labour Party has introduced a bold new strategy called “Get Britain Working” an employment reform blueprint aimed at reshaping the UK job support system.
Labour plans to create “one stop shops” where people can get both career advice and benefits support under one roof. This aims to streamline the system and reduce red tape.
Labour believes in a tailored approach. For example:
The plan includes special assistance for groups that often struggle in the job market:
To fund these changes Labour has committed £240 million to improve employment support services. The investment will be used for:
Currently 21.6% of the UK working age population is not in employment. Meanwhile thousands of businesses are struggling to fill skilled job roles.
Labours and DWP’s combined strategies hope to:
The announcement that 42 Jobcentres are closing may feel like a step backward but its part of a wider transformation. The DWP Universal Credit warning is not just about locations it’s about adapting to a post pandemic world.
With Labour investment and structural reforms the UK could be moving towards a more modern, personalised and career-focused employment system.
Why is the DWP closing 42 Jobcentres?
These were temporary sites opened during COVID-19. As demand stabilises, they are being phased out.
Will Universal Credit support be affected?
No. Face-to-face services and support will continue at permanent Jobcentre locations.
What warning has the DWP issued?
Claimants must stay alert to location changes and check their online journals for updates.
What is Labour’s “Get Britain Working” plan?
It’s a reform strategy that merges services and boosts career support for jobseekers.
How will these reforms help vulnerable people?
Specialised coaching and tailored training will be provided to those who face greater employment barriers.
Is the government cutting Work Coach jobs?
No. All Work Coaches will remain employed during the changes.
How much money is being invested?
Labour is investing £240 million into reforming the job support system.
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