Written by Rahul Gupta » Updated on: March 11th, 2025
E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. E-commerce is the largest sector of the electronics industry and is in turn driven by the technological advances of the semiconductor industry.
This perspective into how the dynamic of this evolution has contributed to creating the modern retail landscape and what is required to compete in it brings together the basics of retail, the history behind bricks and mortar, the online shopping revolution, and what's next for e-commerce.
Retail is the selling of goods and services directly to final consumers for direct consumption. It is an important activity in the economy because it bridges the gap between the manufacturers and the end-users and traditionally has been done at physical stores, markets, and kiosks. Today, with technology, retail has gone online, and shopping has become more accessible than ever before.
Retail is a combination of several functions that guarantee a customer receives his or her desired goods and services. Some of the main operations of the retail chain are as follows:
Bricks-and-mortar are stores whose customers come in the door, view products on-site, and purchase products within their physical premises. Centuries ago, such bricks-and-mortar were part and parcel of retail as such, as social platforms with commerce.
Brick-and-mortar stores possess several defining characteristics that set them apart from the internet shopper:
Old stores are seeing serious challenges despite their greatness in the digital world:
E-commerce has revolutionized the retail industry, making it possible for people to shop from anywhere at any time. It has changed traditional shopping patterns and has provided retailers with an opportunity to reach a global marketplace.
Online shopping, which provides many benefits over traditional shopping, is very popular among consumers:
E-commerce has grown exponentially in the recent past with such technologies as:
Mobile commerce, short for m-commerce, means that part of e-commerce that uses a mobile:
With these factors, the future of e-commerce will be more promising with technological advancements and evolving consumer demands. Automation and sustainability, new business models, and more will further shape the e-commerce landscape, changing the retailing world.
A few trends that would define the future of e-commerce include:
Despite its growth, e-commerce presents several challenges to the business world.
The evolution of retail, from brick-and-mortar to electronic commerce, changes both the way a consumer approaches shopping and how a business acts. Although physical stores acted as a foundational layer upon which the industry operated, the ease of convenience of e-commerce has raised standards for consumer behavior while integrating technology and reaching every corner of the world to change the paradigm for buying.
For a commerce student or professional learning about these transitions becomes pivotal as businesses incorporate new approaches to doing digital commerce and you can learn more about this on the Plutus Education platform. The future of retail will be about embracing technology and consumer-centric approaches and online experiences to address changing needs and promote growth in the competitive marketplace.
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