Field Force Automation Market Demands, Growth Analysis & Industry Report 2024-2032

Written by Business News  »  Updated on: August 22nd, 2024

IMARC Group, a leading market research company, has recently released a report titled "Field Force Automation Market by Component (Solution, Service), Deployment Mode (Cloud-based, On-premises), Organization Size (Large Enterprises, Small and Medium-sized Enterprises), Industry Verticals (IT and Telecom, Healthcare and Life Sciences, Manufacturing, Transportation and Logistics, Construction and Real Estate, Energy and Utilities, and Others), and Region 2024-2032". The study provides a detailed analysis of the industry, including the field force automation market trends, share and growth forecast. The report also includes competitor and regional analysis and highlights the latest advancements in the market.

The global field force automation market size reached US$ 2.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 10.0 Billion by 2032, exhibiting a growth rate (CAGR) of 15.89% during 2024-2032.

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Factors Affecting the Growth of the Field Force Automation Industry:

Increasing Adoption of Mobile Devices and Cloud Technology:

The widespread adoption of mobile devices and cloud technology is one of the major factors boosting the market growth. Moreover, the rising reliance of businesses on mobile devices, such as smartphones and tablets, to manage their operations, creating the need for efficient and real-time field force management solutions, is enhancing the market growth. Additionally, the introduction of cloud-based platforms that enable field workers to access data, update job statuses, and communicate with the central office in real-time is fueling the market growth. This connectivity allows for more effective coordination, reduces downtime, and enhances overall productivity.

Growing Demand for Real-Time Data and Analytics:

The increasing demand for real-time data and analytics is another major factor driving the market growth. Additionally, the heightened focus on organizations on leveraging data-driven insights to enhance decision-making processes, improve customer service, and optimize field operations is acting as a growth-inducing factor. Field force automation tools equipped with real-time data capabilities allow companies to monitor field activities, track workforce performance, and manage assets more effectively. These tools enable real-time tracking of field personnel, allowing managers to respond promptly to any issues, reroute workers as needed, and ensure timely job completion. Additionally, analytics derived from real-time data help businesses identify patterns, predict potential problems, and make informed decisions to improve operational efficiency.

Enhanced Customer Experience and Satisfaction:

The growing focus on improving customer experience and satisfaction is positively impacting the market growth. In line with this, the increasing realization among companies about the importance of superior customer experience to maintain a competitive edge and build long-term customer loyalty is fostering the market growth. Field force automation tools enable companies to offer faster response times, more accurate service delivery, and better communication with customers. Furthermore, they allow companies to collect and analyze customer feedback more effectively, enabling continuous improvement in service quality.

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Field Force Automation Market Report Segmentation:

By Component:

  • Solution
  • Service

Solution represented the largest market as they provide end-to-end capabilities for managing and automating field operations.

By Deployment Mode:

  • Cloud-based
  • On-premises

Cloud-based accounted for the largest market share as they offer flexibility, scalability, and real-time access.

By Organization Size:

  • Large Enterprises
  • Small and Medium-sized Enterprises

Large enterprises represented the largest segment as they require robust field force automation solutions to manage extensive field operations and large workforces.

By Industry Verticals:

  • IT and Telecom
  • Healthcare and Life Sciences
  • Manufacturing
  • Transportation and Logistics
  • Construction and Real Estate
  • Energy and Utilities
  • Others

Manufacturing constituted the largest segment as these companies rely on field force automation to optimize maintenance, repair, and operations, ensuring minimal downtime.

Regional Insights:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • Middle East and Africa

North America's dominance in the field force automation market is attributed to its advanced technological infrastructure and high adoption of automation solutions across industries.

Global Field Force Automation Market Trends:

The burgeoning integration of artificial intelligence (AI) and machine learning (ML) into automation platforms to optimize field operations by predicting maintenance needs, automating scheduling, and enhancing decision-making processes is creating a positive outlook for the market. Besides this, the increasing utilization of the Internet of Things (IoT) devices in conjunction with field force automation tools to monitor equipment in real-time, providing field teams with immediate alerts and actionable insights, is favoring the market growth. Additionally, the rising focus on workforce safety and compliance, driving the adoption of automation tools that include features for monitoring worker safety in real-time, ensuring compliance with regulations, and providing immediate assistance in case of emergencies, is enhancing the market growth.

Top Companies Operated in Field Force Automation Industry:

  • Accruent LLC (Fortive Corporation)
  • BT Group plc
  • Channelplay Limited
  • Fieldez Technologies Pvt. Ltd.
  • Folio3 Software Inc.
  • Infosys Limited
  • Kloudq Technologies Limited
  • Leadsquared
  • ServiceMax
  • VisitBasis Tech LLC

Key Highlights of the Report:

• Market Performance (2018-2023)

• Market Outlook (2024-2032)

• Market Trends

• Market Drivers and Success Factors

• Impact of COVID-19

• Value Chain Analysis

• Comprehensive mapping of the competitive landscape

If you require any specific information that is not covered currently within the scope of the report, we will provide the same as a part of the customization.

About Us:

IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.

IMARC’s information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company’s expertise.

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