Finnair ORD Terminal +1-888-839-0502

Written by Jenny ramos  »  Updated on: February 22nd, 2025

Finnair ORD Terminal provides smooth travel between Chicago and Helsinki as well as links to other locations across the globe. Knowing the facilities and services offered at Finnair's terminal might improve your trip, whether you're going for work or pleasure.

Location and Accessibility

Finnair is based out of ORD's designated international terminal, Terminal 5. This terminal offers passengers contemporary amenities for a comfortable journey and is well-equipped to manage international aircraft.

The Airport Transit System (ATS), which links all terminals and parking lots, makes it easy to get to Terminal 5. Additionally, passengers can use ridesharing services, taxis, rental vehicle shuttles, and public transit like the CTA Blue Line to get to the terminal. Wheelchair-accessible entry points and curbside drop-off locations also guarantee accessibility for all passengers.

Office Environment

Finnair's employees effectively manage ticketing, passenger questions, and flight operations from their well-maintained, professional office space in Terminal 5. To ensure a seamless travel experience, the airline's customer care offices offer assistance with reservations, ticket adjustments, and baggage-related issues.

With skilled staff on hand to attend to passenger demands, the workspace is set up to maximize productivity and customer happiness. The Finnair staff at ORD is there to assist you with any queries you may have about your journey or if you need special travel support.

Ticket Modifications

Finnair offers flexible ticket modification options at its ORD terminal because travel plans might alter at any time. Travelers can make changes to their reservations, such as changing the day and time, upgrading their class, or changing their itinerary, by going to the airline's check-in counters or customer service desks.

Passengers may easily manage their reservations with the use of online and mobile solutions. For precise information, it is advised to contact Finnair's customer care as changes are contingent upon availability and fare circumstances.

Seat Service

Finnair provides a range of seat selection and upgrade choices for passengers who want to improve their in-flight experience. Travelers can select their chosen seat at the self-service kiosks or check-in booths at Terminal 5.

Standard economy seats, seats with more legroom, and premium class upgrades are available as options. Additionally, online seat selection allows passengers to reserve their favorite seat in advance of their arrival at the airport.

Luggage Service

At ORD, Finnair offers a simplified baggage service that guarantees quick baggage handling and check-in. In accordance with Finnair's luggage allowance regulations, travelers can deposit their checked bags at the appropriate counters. With advance planning, unique, fragile, and oversized baggage can be handled.

Finnair's baggage service station at Terminal 5 provides quick assistance to passengers who are suffering delayed or misplaced baggage. Finnair's baggage tracing technology also allows passengers to trace their bags online, giving them peace of mind while traveling.

Other Services

Finnair provides a number of services to improve passenger experience in addition to standard check-in and baggage management. Premium lounges in Terminal 5 are available to qualified customers, including Finnair Plus members and business class passengers, so they can unwind before their departure.

Unaccompanied youngsters, those with disabilities, and those in need of extra help can all receive special assistance. The committed employees of the airline make sure that each traveler gets the attention and direction they require during their journey.

Nearby Amenities

ORD's Terminal 5 offers a range of facilities to meet the needs of travelers. Finnair passengers can choose from a variety of dining alternatives, including sit-down restaurants and fast food, that serve both local and foreign cuisine. Duty-free stores offer a variety of upscale products, trinkets, and necessities for travelers.

Additional amenities that help travelers stay connected and ready for their trip include charging stations, ATMs, currency exchange kiosks, and free Wi-Fi. A pleasant airport experience is further enhanced with contemporary facilities and cozy seating places.

Conclusion

Finnair's dedication to providing excellent customer service and the contemporary facilities at Terminal 5 make flying with the airline from Chicago O'Hare International Airport (ORD) a seamless and well-supported experience. Finnair guarantees a stress-free travel experience for every traveler with its effective luggage handling and check-in procedures, flexible booking options, and cozy lounges.



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