How Can I Change My Flight with Southwest Airlines?

Written by flyingfarez  ยป  Updated on: July 30th, 2024

Southwest Airlines is renowned for its customer-friendly policies, and its flight change policy is no exception. For travelers who need flexibility, Southwest offers one of the most accommodating flight change policies in the industry. Hereโ€™s a comprehensive look at what you need to know about changing a flight with Southwest Airlines.


No Change Fees

One of the standout features of Southwest Airlines' flight change policy is the absence of change fees. Unlike many other airlines that charge a significant fee for modifying a reservation, Southwest allows passengers to change their flight without incurring any additional charges. This policy applies to all fare types, including the low-cost Wanna Get Away fares. However, if the new flight is more expensive than the original, passengers will need to pay the fare difference.


Same-Day Changes

Southwest Airlines offers flexibility for same-day flight changes. Passengers can change their flight on the day of travel without paying a change fee. This is particularly beneficial for business travelers or those with unpredictable schedules. To make a same-day change, passengers can either go online, use the Southwest mobile app, or speak with a Southwest representative at the airport. Itโ€™s important to note that same-day changes are subject to availability, and any fare differences will still apply.


How to Change a Flight

Changing a flight with Southwest Airlines is a straightforward process. Passengers can make changes online through the Southwest website or mobile app. Here are the steps to follow:


  1. Log in to Your Account: Visit the Southwest Airlines website or open the mobile app and log in to your Rapid Rewards account.
  2. Manage Reservations: Go to the "Manage Reservations" section, where you can view your upcoming flights.
  3. Select the Flight: Choose the flight you want to change and click on the "Change Flight" option.
  4. Choose New Flight: Browse available flights and select a new one that fits your schedule.
  5. Confirm Changes: Review the changes and any fare differences. Confirm the changes to complete the process.

Passengers can also call Southwest Airlines' customer service for assistance with changing a flight or visit a ticket counter at the airport.


Refundable vs. Non-Refundable Fares

Southwest Airlines offers both refundable and non-refundable fares. Refundable fares, such as Business Select and Anytime fares, can be changed or canceled for a full refund. Non-refundable fares, like Wanna Get Away, are not eligible for a cash refund, but passengers can receive travel credit for future use. This travel credit does not expire, which adds an extra layer of flexibility for passengers who need to adjust their travel plans.


No-Show Policy

Southwest Airlines has a no-show policy that passengers should be aware of. If a passenger does not change or cancel their flight at least 10 minutes before the scheduled departure time and does not show up for the flight, the funds associated with the reservation will be forfeited. However, if the flight is canceled or changed in advance, passengers can retain the value of the ticket for future use.


Additional Tips

Track Price Changes: Southwest Airlines does not charge change fees, so passengers can take advantage of fare sales by rebooking flights at a lower price. If the fare drops after booking, passengers can rebook at the lower fare and receive the difference as travel credit.

Utilize Rapid Rewards Points: If you booked your flight using Rapid Rewards points, changes are even more flexible. Points will be redeposited into your account without any penalty if you need to cancel or change your flight.

Check-In Process: Remember that even if you change your flight, you still need to check in for your new flight. EarlyBird Check-In purchases transfer to the new flight, ensuring you maintain your boarding position.

In conclusion, Southwest Airlines' flight change policy is designed to offer maximum flexibility and convenience to its passengers. With no change fees, straightforward processes, and options for both refundable and non-refundable fares, Southwest stands out as a top choice for travelers who need to modify their plans.

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