How to Change a Name on Hawaiian Airlines Tickets?

Changing a name on a Hawaiian Airlines ticket is a process that can be necessary for various reasons, such as correcting a spelling mistake, updating a name after a legal change, or ensuring the name on the ticket matches the passenger's identification. Here's a comprehensive guide on how to change a name on Hawaiian Airlines tickets:

Understanding the Policy

Hawaiian Airlines has specific policies regarding name changes on tickets. Generally, they allow for minor corrections such as spelling errors. However, substantial changes, such as completely changing the name due to marriage, divorce, or other legal reasons, may require more documentation and could incur fees.

Types of Name Changes

• Minor Corrections: Small spelling errors or typographical mistakes can usually be corrected without much hassle.
• Legal Name Changes: Changes due to marriage, divorce, or other legal proceedings often require official documentation and may incur fees.

Steps to Change a Name on a Hawaiian Airlines Ticket

1. Identify the Type of Change Needed

• Minor Typographical Errors: If there’s a small error (e.g., "Johnn" instead of "John"), these are generally easier to correct.
• Legal Name Changes: If the name change is due to marriage, divorce, or another legal reason, you will need to provide official documentation.

2. Gather Necessary Documentation

• For minor corrections, you typically do not need extensive documentation.
• For legal name changes, gather documents such as marriage certificates, divorce decrees, or court orders.

3. Contact Hawaiian Airlines

• Phone: The most direct method is to call Hawaiian Airlines' customer service. Their 24/7 customer support number is +1(866) 863-7444 (OTA). Be prepared for a potential wait, especially during peak times.
• Online: You can also manage your booking online through the Hawaiian Airlines website. Log into your account, find your booking, and look for options to correct the name.
• In Person: Visit a Hawaiian Airlines ticket counter at the airport. This can be a quicker way to resolve issues if your flight is imminent.

4. Provide Documentation and Pay Fees

When you contact customer service, explain the situation and provide any required documentation.

Be prepared to pay any fees associated with the name change. Fees can vary depending on the type of ticket and how close it is to the departure date.

5. Verify the Change

After the change has been processed, ensure that you receive an updated itinerary with the corrected name. Check all details to confirm that the changes were made accurately.

Important Considerations

• Timing: Make the changes as soon as possible to avoid any last-minute issues. Name changes can take time, especially if documentation is required.
• Fees: Be aware of potential fees. While minor corrections may be free, more significant changes often incur charges.
• Documentation: Ensure all provided documents are valid and up-to-date. Photocopies or digital copies may be acceptable, but always check with customer service.
• Frequent Flyer Programs: If you are a member of Hawaiian Airlines’ frequent flyer program, ensure that your name matches across all platforms to avoid discrepancies.
• Third-Party Bookings: If you booked your ticket through a travel agency or third-party website, you might need to contact them directly for assistance with name changes.

Tips for Smooth Name Changes

• Double-Check Before Booking: Always double-check the spelling of names before finalizing any booking to avoid the hassle of name changes.
• Have All Information Ready: When contacting customer service, have your booking reference, personal details, and any relevant documentation ready to expedite the process.
• Be Polite and Patient: Customer service representatives are there to help, but they can be overwhelmed during peak times. Patience and politeness can go a long way in resolving your issue quickly.

Changing a name on a Hawaiian Airlines ticket is a manageable process if you follow the right steps and prepare adequately. Whether it's a minor correction or a legal name change, understanding the airline’s policies and having the necessary documentation will help ensure a smooth experience. For any issues or questions, contacting Hawaiian Airlines customer support at +1(866) 863-7444 (OTA) is always a reliable option for getting the assistance you need.

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