How to Delete Your Feshop Account

If you're looking to delete your feshop account, the process can vary depending on whether you're using the feshop for Consumers app, the feshop for Stores app, or if you're a retailer utilizing feshop's eCommerce platform. Below is a comprehensive guide to help you navigate the account deletion process for each scenario.

🛒 feshop for Consumers (Mobile App)

If you're a consumer using the feshop mobile app, follow these steps to delete your account:

1. Via Email Request

Compose an Email: Draft an email requesting the deletion of your feshop account. Clearly state your intention and include any relevant details to help identify your account.

Send to Support: Address the email to feshop's support team. While the exact email address isn't specified in the provided information, you can typically find the appropriate contact email within the app or on the official feshop website.

Await Confirmation: After sending your request, you should receive a confirmation email acknowledging your deletion request. Follow any additional instructions provided to complete the process.

2. Via App Store Subscription Management

If you subscribed to feshop through the Apple App Store or Google Play Store, you can manage your subscription directly:

For iOS Devices:

Open the Settings app.

Tap on your Apple ID at the top.

Select Subscriptions.

Find and select feshop.

Tap Cancel Subscription and confirm your choice.

For Android Devices:

Open the Google Play Store app.

Tap on the Menu icon (three horizontal lines).

Select Subscriptions.

Find and select feshop.

Tap Cancel Subscription and confirm your choice.

Please note that canceling your subscription through the app store does not delete your feshop account; it only stops future billing.

🏬 feshop for Stores (Retailer Platform)

If you're a retailer using feshop's eCommerce platform, the process to cancel or delete your account involves contacting feshop's support team:

1. Contact Support

Access Support: Navigate to the feshop Support Portal.

Submit a Request: Use the portal to submit a request for account cancellation. Provide all necessary details, including your store information and the reason for cancellation.

Await Confirmation: feshop's support team will acknowledge your request and guide you through the cancellation process.

2. Consider Pausing Your Account

If you're hesitant about permanently deleting your account, feshop offers an option to pause your account:

Request a Pause: Contact feshop's support team and request to pause your account. This will stop billing and temporarily suspend your store without deleting any data.

Duration: The initial pause can last up to three months. After that period, you can request an extension if needed.

Pausing your account allows you to take a break without losing your store's data, giving you the flexibility to resume operations later if desired.

⚠️ Important Considerations

Data Loss: Deleting your feshop account is permanent. All associated data, including store information, customer details, and transaction history, will be lost and cannot be recovered.

Backup Your Data: Before proceeding with deletion, ensure you back up any important data you wish to retain.

Subscription Management: Remember that canceling your subscription through the app store or support portal stops future billing but does not automatically delete your account. You must follow the appropriate steps to delete your account entirely.

✅ Final Thoughts

Deleting your feshop account is a straightforward process, but it's essential to understand the implications, especially regarding data loss. Whether you're a consumer or a retailer, carefully follow the steps outlined above to ensure your account is deleted according to your preferences. If you have any doubts or need assistance, don't hesitate to reach out to feshop's support team for guidance.