HP Printer Not Printing from Mobile?

Struggling to Print from Your Smartphone?

Printing from your smartphone should be fast, easy, and seamless. But what happens when your HP printer refuses to cooperate? Whether you're using Android or iOS, HP's mobile printing technology is designed for convenience—but sometimes, issues prevent the printer from responding properly.

In this article, we’ll walk you through the best troubleshooting methods to fix the problem of your HP printer not printing from a mobile device. If you want quick, live support, call 1-844-957-6312 and let certified technicians resolve the issue for you.

Common Reasons Why HP Printer Is Not Printing with Mobile

Before jumping into the fixes, let’s identify some of the common causes behind mobile printing failures:

Printer not connected to the same Wi-Fi as your phone

Outdated HP Smart app or mobile firmware

Mobile device not recognizing the printer

Print job stuck in the queue

Driver or firmware incompatibility

Incorrect printer settings

If you're not sure where to start, just call 1-844-957-6312, and a technician will guide you step-by-step.

Step 1: Make Sure Your Mobile and Printer Are on the Same Network

Your HP printer and mobile device must be connected to the same Wi-Fi network for wireless printing to work properly.

Open Wi-Fi settings on your phone and connect to your home/office network

Check your HP printer’s control panel to verify it’s on the same Wi-Fi

Reconnect both devices if they are on different networks

Still having trouble with connectivity? Call 1-844-957-6312 for immediate support.

Step 2: Restart Devices and Clear Background Tasks

Sometimes, simple reboots can resolve connectivity glitches:

Restart your HP printer and mobile device

Close all other background apps on your phone that might interfere

Clear any stuck print jobs from the HP Smart app or your printer’s memory

Restarting helps refresh system resources and fix temporary software hiccups. If you need assistance doing this correctly, dial 1-844-957-6312.

Step 3: Use the HP Smart App for Seamless Mobile Printing

If you’re not already using it, download the HP Smart App from the App Store (iOS) or Google Play (Android). It simplifies setup and printing.

Here’s how to use it:

Download and install the HP Smart App

Open the app and tap “Set Up a New Printer”

Follow the on-screen instructions to connect your printer

Choose a document or image and tap “Print”

Need help setting up or navigating the HP Smart App? HP experts are available 24/7 at 1-844-957-6312.

Step 4: Update Firmware and HP Smart App

Using outdated software can cause compatibility issues:

Update your HP Smart App via your app store

Go to your printer’s settings and check for firmware updates

Restart the printer once the update is complete

If you’re unsure about updating firmware, call 1-844-957-6312 and a technician will walk you through it.

Step 5: Check for Print Queue Errors

A stuck print job or error in the queue can block new print requests.

To clear it:

Open the HP Smart App

Tap on your printer > “Print Queue”

Cancel all pending or stuck jobs

Restart your printer and try printing again

Still not working? Call 1-844-957-6312 for guided help.

Step 6: Enable Mobile Printing Features on the Printer

Some HP models require mobile printing to be enabled manually:

On the printer’s touchscreen, go to Network Settings

Enable Wi-Fi Direct or Mobile Printing Services

Make sure the feature is set to "Auto On" or "Enabled"

If these settings aren’t visible or you’re unsure of your model’s capabilities, the support team at 1-844-957-6312 can provide personalized instructions.

Step 7: Try an Alternative Printing Method

If printing via Wi-Fi isn’t working, try another option:

Wi-Fi Direct: Print directly without needing a router

Bluetooth Printing: Available on select HP models

Email to Print: Send your documents to your printer’s unique email address (available on HP ePrint-enabled models)

For help enabling these features, dial 1-844-957-6312 and speak to a mobile printing specialist.

Step 8: Uninstall and Reinstall the HP Smart App

Sometimes a clean reinstall of the HP Smart App resolves hidden bugs or corrupted cache files.

Uninstall the app from your mobile device

Restart your phone

Reinstall the latest version of the HP Smart App from your app store

Set up your printer again

If reinstalling seems too technical, HP technicians at 1-844-957-6312 can walk you through it.

When to Call 1-844-957-6312 for Expert Support

If you've tried all the above solutions and your HP printer still won’t print from mobile, it's time to get professional assistance. Don’t spend hours troubleshooting alone—help is just a phone call away.

By calling 1-844-957-6312, you can:

Get instant support for mobile printing errors

Ensure your printer and smartphone are set up correctly

Resolve Wi-Fi, firmware, or app-related issues

Avoid unnecessary stress or printer downtime

Conclusion

Printing from your phone to your HP printer should be simple, but connectivity, software, or setup issues can sometimes get in the way. Whether you’re an Android or iOS user, the steps outlined above should help you get back to smooth mobile printing.

Still having issues? Don’t wait. Call 1-844-957-6312 for fast and reliable HP printer support. Our experts are available 24/7 to make mobile printing hassle-free.

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