Interakt Pricing Guide 2025: WhatsApp API Plans & Costs in India

Written by ankit singh » Updated on: July 01st, 2025

In the age of conversational commerce, businesses in India are increasingly turning to WhatsApp for customer engagement. Interakt, a popular customer communication platform, offers a seamless way to manage conversations, automate workflows, and scale business messaging. However, understanding Interakt pricing, especially in the Indian market, is key before making an investment. In this blog, we break down everything you need to know about Interakt WhatsApp pricing, including plans, features, and how much it will cost you to leverage the WhatsApp Business API.

What is Interakt?

Interakt is a SaaS platform built on the official WhatsApp Business API. It helps D2C brands, SMEs, and enterprises manage customer communications at scale. With features like shared team inbox, automated messages, catalog integration, and order tracking, Interakt enables businesses to run their entire customer support and sales operations via WhatsApp.

But before diving in, you need to evaluate whether the Interakt WhatsApp API pricing aligns with your business needs.

Why Interakt for WhatsApp Business API?

Here’s why businesses choose Interakt for WhatsApp:

Official WhatsApp Business API access

No-code automation flows

Multi-agent team inbox

WhatsApp commerce features (catalogs, payments, carts)

CRM and eCommerce integrations

Real-time analytics and reporting

Interakt allows brands to transform WhatsApp into a full-fledged sales, support, and marketing channel. However, the platform comes at a price. Let's explore what those costs look like.

Interakt Pricing Structure

Interakt offers tiered plans based on usage and business size. As of 2025, Interakt pricing in India is structured in three major components:

Platform Fee

WhatsApp Conversation Charges (as per Meta’s pricing)

Add-ons or Advanced Features

1. Platform Fee (Monthly Subscription)

Plan

Monthly Cost

Key Features

Starter

₹999/month

1 Team Inbox, 1000 monthly sessions, basic automation

Growth

₹2,499/month

3 Team Members, chat automation, catalog sync

Advanced

₹4,999/month

Unlimited conversations, team collaboration tools

Enterprise

Custom

Dedicated support, advanced integrations, SLAs

Each plan includes a 14-day free trial and supports integration with Shopify, WooCommerce, Razorpay, etc.

2. WhatsApp Conversation Charges

WhatsApp charges for every 24-hour conversation window, initiated either by the user or the business. As per Meta's pricing for India:

User-Initiated Conversation: ₹0.32

Business-Initiated Conversation: ₹0.55

Marketing Conversations: ₹0.73

Utility Conversations: ₹0.32

These costs are not included in Interakt’s subscription and are billed separately based on usage.

3. Add-ons & Advanced Features

Interakt also offers optional add-ons like:

WhatsApp Chatbot Builder

Multi-language support

WhatsApp commerce tools

Dedicated account manager (for enterprise clients)

These may involve extra charges based on volume or complexity.

Interakt Pricing India: A Competitive Edge?

Compared to international platforms, Interakt pricing in India is designed for affordability and scale. It’s especially cost-effective for D2C brands, Shopify stores, and service providers looking to use WhatsApp for:

Abandoned cart recovery

Order notifications

Customer support

Product recommendations

Promotions and marketing campaigns

Indian businesses get access to a localized support team, regional payment gateways, and pricing in INR — making Interakt a strong choice.

Find WebMaxy’s pricing plans here: https://accounts.webmaxy.co/whatsapp-commerce/plan

Interakt WhatsApp Pricing vs Other Providers

Here’s a quick comparison to see where Interakt stands:

Provider

Platform Fee (India)

Key Differentiator

Interakt

₹999–₹4999

Affordable plans with native Shopify sync

WATI

₹2500+

Strong chatbot integration

Zoko

₹4000+

Built for WhatsApp commerce

Gallabox

₹1500+

Chat-centric interface

Interakt stands out for its user-friendly UI, Indian pricing model, and direct eCommerce integrations.

Who Should Choose Interakt?

Ideal for:

D2C Brands

eCommerce Sellers

EdTech Startups

Healthcare & Wellness Providers

Real Estate & Finance Agencies

If your business heavily depends on WhatsApp for leads, conversions, or support, investing in a scalable solution like Interakt pays off in both efficiency and ROI.

Final Thoughts: Is Interakt Worth It?

If you're a growing Indian business aiming to engage customers on WhatsApp, Interakt's pricing offers great value. It’s flexible, transparent, and tailored for different business sizes. While conversation charges from Meta are inevitable, Interakt's features ensure you maximize every customer interaction.

Before you subscribe, make use of the free trial, test automation flows, and evaluate how well it integrates with your CRM or store.

Book an Appointment: https://calendly.com/webmaxy/30min

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