Written by Flighaura » Updated on: February 10th, 2025
Whether you're making the most of a Hawaiian vacation or managing a sudden change in plans, knowing how to navigate the cancellation policy hawaiian airlines is crucial. Flights get delayed, business schedules change, and family emergencies arise, making it important for travelers to have clarity on how cancellations and changes work. This blog will walk you through Hawaiian Airlines’ cancellation policy, how to handle cancellations smoothly, and how Flightaura can make managing your travel plans easier.
Hawaiian Airlines is known for its friendly service and flexibility, and its cancellation policy reflects that. While the airline provides some flexibility, there are certain rules based on the type of ticket you purchased. Here’s a breakdown of the most common types of fares and what you need to know about canceling them.
Refundable tickets are the most flexible option offered by Hawaiian Airlines. If you have a refundable ticket and need to cancel, you can do so without facing any cancellation fees. The amount you paid for the ticket will be refunded to your original method of payment, making it the best option for those who might need to adjust their travel plans. Keep in mind, refundable tickets are usually more expensive than non-refundable options, but the peace of mind they provide can be well worth the cost.
Non-Refundable Tickets
Non-refundable tickets are typically more affordable than refundable ones, but they come with more restrictions. If you need to cancel a non-refundable flight with Hawaiian Airlines, you will likely incur a cancellation fee. However, you will still receive a travel credit for the value of your ticket, which can be used for future flights with the airline. Travel credits are generally valid for one year from the original booking date, so make sure to use them before they expire.
Basic Economy fares are the least flexible, and while they are cheaper, they have more stringent rules. If you cancel a Basic Economy ticket with Hawaiian Airlines, you will usually not receive a refund or travel credit. Cancellation fees may also apply, making it more challenging to change your plans without incurring extra costs. It's essential to understand these restrictions when purchasing a Basic Economy ticket.
If you booked your Hawaiian Airlines flight using miles or other rewards, you will be subject to different cancellation rules. While you can cancel award tickets, Hawaiian Airlines may charge a cancellation fee, and the refund of your miles will depend on the timing of your cancellation. If you cancel well in advance, you may be able to get most or all of your miles back, but close-to-departure cancellations may result in the loss of miles or fewer miles returned.
One of the standout features of Hawaiian Airlines is its 24-hour risk-free cancellation policy. If you book your flight at least seven days in advance, you can cancel it within 24 hours of booking for a full refund, no questions asked. This is a great feature for travelers who may be unsure about their plans and need a little more flexibility when booking.
Whether your plans change or you simply need to make adjustments, canceling your Hawaiian Airlines flight can be done quickly and easily. Here’s how to go about it:
Step 1: Locate Your Booking
To cancel your flight, log in to your Hawaiian Airlines account, or visit the airline’s website and enter your booking reference number and last name to find your reservation.
Step 2: Navigate to the “Manage Booking” Section
Once you have access to your booking, find the "Manage Booking" section. This area will allow you to modify or cancel your flight, as well as review your options.
Step 3: Review Your Cancellation Options
In the "Manage Booking" section, Hawaiian Airlines will offer you different cancellation options depending on your ticket type. If your ticket is refundable, you’ll be able to request a full refund. If you have a non-refundable ticket, you will likely be offered a travel credit for future flights.
Step 4: Confirm Your Cancellation
Once you’ve selected the cancellation option that best suits you, confirm your cancellation. You’ll receive a confirmation email with all the details, including any refunds or travel credits you’re entitled to.
While canceling your Hawaiian Airlines flight can be done through the airline’s website, Flightaura is an excellent tool that can make the entire process easier and more efficient. Here’s how:
Flightaura consolidates all your travel plans into one platform, so whether you need to cancel a Hawaiian Airlines flight or adjust your hotel bookings, you can do everything from one dashboard. This eliminates the need to juggle multiple websites and apps to manage your bookings.
Flightaura keeps you informed about your flight status, including cancellations, delays, and changes. If Hawaiian Airlines makes any changes to your flight, you will receive instant notifications. This helps you stay updated and avoid missing important changes or opportunities to rebook.
If you need to cancel and then rebook your Hawaiian Airlines flight, Flightaura can help. The platform allows you to compare new flight options, get real-time price alerts, and find the best deals to rebook your trip. This makes the rebooking process seamless and saves you time.
If you’ve canceled a non-refundable flight and received a travel credit, Flightaura can help you keep track of it. The platform will send you reminders and alerts so that you don’t forget to use your travel credit before it expires.
Flightaura’s customer support team is available around the clock to assist with any questions or issues related to cancellations, rebooking, or refunds. If you run into any trouble while managing your Hawaiian Airlines reservation, the Flightaura team will be there to help.
Check the Timing: Always check the timing of your cancellation. Hawaiian Airlines offers a 24-hour window for risk-free cancellations, and the earlier you cancel, the better your chances of receiving a refund or full travel credit.
Know the Rules for Your Ticket Type: Make sure you understand the terms of your ticket before canceling. Review whether you have a refundable, non-refundable, or Basic Economy ticket and plan accordingly.
Consider Travel Insurance: Travel insurance can help cover cancellation fees in case of unforeseen circumstances. If you’re traveling during uncertain times or for special events, insurance may provide extra protection.
Utilize Flightaura’s Alerts: Set up notifications on Flightaura to be alerted about any changes to your flight or cancellation fees. These reminders will ensure you don’t miss important deadlines or opportunities to rebook.
Keep Documentation: Always keep a record of your cancellation request, confirmation emails, and any communication with Hawaiian Airlines regarding refunds or credits. This will ensure you have documentation if any issues arise.
Understanding Hawaiian Airlines’ cancellation policies can save you time and money, whether you're dealing with an emergency or simply need to change your plans. With different options available for refundable and non-refundable tickets, there is flexibility for travelers who need to cancel or adjust their bookings. Using Flightaura adds another layer of convenience to the process by offering centralized travel management, real-time notifications, easy rebooking, and 24/7 customer support. By taking advantage of these tools and understanding your options, you can manage cancellations with ease and continue planning your travels with confidence.
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