QB Keeps Freezing? Here Are Some Efficient Remedies to Debug It!

Are you worried because your QuickBooks keeps freezing? Well, even though the QuickBooks Desktop provides an untroubled user experience, you might encounter some unexpected technical issues in which you completely lose access to your QB account. You must follow certain methods to fix such a problem. Despite all these, one of the crucial questions remains unanswered. Why does a user face the error? If you do not figure out the reason, it gets challenging to apply the appropriate solution. As a result, by going through this informative article, we will acquire an in-depth insight into the issue and know the causes as well as a few ways to rectify it.

Need immediate help for repairing your crashed QuickBooks Desktop? Have a consultation with the team of certified professionals by dialing our Toll-Free 1.855.738.2784. Our entire team will guide you properly and provide some instant troubleshooting to eliminate the error.

What Really Triggers That Leads to Frozen QuickBooks?

Sometimes you might get confused and find it difficult to comprehend the reason behind the issue. Thus, we have come up with a few causes that are most likely to result in such a problem. Take a look-

1. The severe damage or corruption of the QBWUSER.ini file can be one of the primary factors.
2. One of the other probable reasons might be the damaged installation of the QuickBooks Desktop.
3. You might have exceeded the maximum character limit of the company file name.
4. If your Windows operating system has been damaged, you may encounter the issue.
5. Last but not least, your hard drive might have been corrupted.

As you are now familiar with the reasons for the given issue, read further for effective fixing methods. The next section of this article consists of four ways to deal with the error. Identify the cause and perform the instructions below accordingly.

What Can I do If My QuickBooks Desktop Repeatedly Keeps Crashing While Opening It?

Could not find any apt troubleshooting methods that would fix your frozen QuickBooks? Do not bother yourself, as debugging the issue is quite an easy task. However, ensure to follow all the instructions concisely to avoid any further hassle.

SOLUTION 1: Assign a New Name to the QBWUSER.ini File

1. To start with, you are required to navigate to the folder where the QBWUSER.ini file has been stored.
2. Go to ‘My Computer’ or ‘The PC’ and then click twice on the C: Drive.
3. After that, find the suitable folder that contains the file.
4. Once found, edit its name by right-clicking on the file.
5. Add ‘.old’ at the extreme end of the actual file name.
6. Next, save the changes by hitting the ‘Enter’ key on your keyboard.
7. Now, follow these same instructions for the EntitlementDataStore.ecml file.
8. After you rename it, close the folder and try to re-launch QuickBooks Desktop.

SOLUTION 2: Complete the Installation of the QuickBooks Tool Hub to Apply the QuickBooks Install Diagnostic Tool

1. In the beginning, confirm that you are not using the QuickBooks software on your desktop. If it is running, then exit it immediately and proceed towards the further steps.
2. After opening the internet browser, move to the official website of Intuit.
3. On the following page, you must look for the newly updated version of the QuickBooks Tool Hub.
4. Download the ‘QuickBooksToolHub.exe’ file.
5. To access the downloaded file later, you are now required to save it to a convenient location.
6. In the further step, run the saved file and then go ahead with the instructions mentioned on the screen.
7. Now, agree to all the terms and conditions by enabling the appropriate checkbox.
8. Select the ‘Finish’ button to complete the installation process.
9. Next, run the installed application.
10. Tap on the ‘Program Problems’ menu.
11. Opt for the ‘QuickBooks Program Diagnostic Tool’ button.
12. After the scan procedure, reboot your device and open QuickBooks.

SOLUTION 3: Utilize the Quick Fix My Program Tool After Downloading and Installing the QuickBooks Tool Hub

In this fixing method, we have only explained the process of using the Quick Fix my Program tool. If you want to know how to install the application, take a look at the previous solution.

1. On your Windows desktop, locate the QuickBooks Tool Hub software.
2. Now, double-click on its icon.
3. After the program opens, move your cursor directly to the ‘Program Problems’ section and click on it.
4. Next, you are required to hit the ‘Quick Fix my Program’ tool and let the tool identify all the technical defects.
5. Once rectified, quit the entire window and finally check if you can launch the QuickBooks app.

SOLUTION 4: Validate the Name of Your QuickBooks Company File

Naming the company file by following the right criteria is a necessity. It is because if you do not follow the guidelines, your QuickBooks might not function properly. So, here are some briefly explained pointers that you must consider before naming your company file. Check them out:

1. The maximum number of characters in the company file name must be 64, which also includes ‘.qbw’.
2. You must use only alphanumeric characters and no special symbols.
3. Verify if there is any space or not. If yes, then remove it.
4. The characters of the data file path should be no more than 256 characters.

As we have explained all the necessary info and then some methods to perform when your QuickBooks keeps freezing, let’s conclude the article now. We believe that you must have gained some valuable details about it and have no problems while resolving it. Our professionals have completely tried and tested all the mentioned solutions so that you do not get stuck in between. However, in a few circumstances, some other minor faults may persist while using these troubleshooting methods. At that time, we highly suggest you have a word with one of our pro advisors. Apart from this, if you think we missed out on any additional info, you can still consult our team of experts without any hesitation via Toll-Free 1.855.738.2784.