Written by ankit singh » Updated on: July 02nd, 2025
As WhatsApp becomes a dominant platform for customer communication and commerce, businesses are on the lookout for platforms that deliver exceptional engagement, automation, and support. Interakt by Jio Haptik has positioned itself as a reliable WhatsApp Business API provider for small and mid-sized businesses. However, with evolving needs and varying pricing models, many are searching for better Interakt alternatives that suit their use case more effectively.
Whether you're looking for better pricing, richer automation, or more intuitive UI, this blog explores the top Interakt alternative platforms in 2025, comparing them based on key features, including WhatsApp API, chatbot support, CRM integration, and more.
Why Look for an Interakt Alternative?
Interakt has grown steadily and offers a range of features:
WhatsApp Business API support
Shared inbox
Automated notifications
Shopify integration
Customer segmentation
Interakt AI features (e.g., reply automation)
Despite these benefits, some users experience limitations such as:
Complex pricing
Limited automation flexibility
Shopify-focused setup (limiting for non-Shopify stores)
Minimal third-party integrations
Inconsistent customer support
As a result, many businesses are exploring other WhatsApp API providers or customer engagement tools that offer more scalability, flexibility, and control.
Top Interakt Alternatives in 2025
1. WebMaxy eGrowth
Why it’s a strong Interakt alternative:
WebMaxy offers a complete customer engagement suite, making it one of the top Interakt alternatives. From WhatsApp API integration to advanced automation, WebMaxy eGrowth is ideal for eCommerce and D2C brands looking for control, flexibility, and seamless third-party integrations.
Key Features:
WhatsApp Business API integration
Marketing automation workflows
Segmentation & retargeting tools
Omnichannel support (email, SMS, pop-ups)
Real-time analytics & user tracking
No platform lock-in (works with Shopify, WooCommerce, and more)
Bonus: A cleaner UI and transparent pricing make it a user favorite.
Register here: https://accounts.webmaxy.co/whatsapp-commerce/register
2. WATI
WATI is another powerful Interakt alternative focused entirely on WhatsApp customer support and automation. It’s built on the official WhatsApp Business API and offers automation tools, shared inbox, and CRM integrations.
Key Features:
Drag-and-drop chatbot builder
Shared team inbox
Easy CRM integrations
User-friendly WhatsApp broadcast interface
Useful if you're focused entirely on WhatsApp support
WATI is especially useful for businesses that don’t need multi-channel marketing.
3. Zoko
Zoko is designed for eCommerce businesses looking to use WhatsApp as their central sales and support channel. It combines CRM, marketing, and sales functions in one tool.
Strengths over app.Interakt:
Pre-built WhatsApp commerce flows
Seamless Shopify & WooCommerce integration
Built-in payment links
Team collaboration features
Automated cart recovery
However, Zoko’s pricing may not be as flexible for early-stage startups.
4. Respond.io
If you need a multi-channel customer communication platform with WhatsApp at its core, Respond.io is a great Interakt alternative.
Key Features:
WhatsApp, Facebook Messenger, Telegram, and more
Automated workflows & chat routing
Integrations with HubSpot, Salesforce
Chat analytics & performance reports
Respond.io goes beyond WhatsApp, making it suitable for larger businesses or those with omnichannel needs.
Find WebMaxy’s pricing plans here: https://accounts.webmaxy.co/whatsapp-commerce/plan
5. AiSensy
AiSensy is another India-based alternative focused on WhatsApp marketing, similar to app.Interakt. It offers:
Verified WhatsApp API access
Broadcast messaging
Sales funnel automation
Basic chatbot setup
Shopify integration
AiSensy is a solid Interakt alternative for businesses looking to primarily engage and convert customers via WhatsApp.
Comparing Interakt and Its Alternatives
Feature
Interakt
WebMaxy
WATI
Zoko
Respond.io
AiSensy
WhatsApp API
✅
✅
✅
✅
✅
✅
Shopify Focus
High
Medium
Low
High
Low
Medium
Automation
Medium
High
High
Medium
High
Medium
Omnichannel Support
❌
✅
❌
❌
✅
❌
Ease of Use
Medium
High
High
Medium
High
Medium
Free Trial
❌
✅
✅
✅
✅
✅
Choosing the Right Interakt Alternative
Here’s how to decide what suits your business best:
Go with WebMaxy if you want an all-in-one marketing and automation platform beyond WhatsApp. Ideal for omnichannel eCommerce.
Choose WATI for a WhatsApp-first support and sales approach with minimal fuss.
Pick Zoko if WhatsApp commerce and payment flows are central to your strategy.
Try Respond.io if your customer support spans multiple platforms.
Use AiSensy if you're seeking a simplified version of Interakt with solid support and local pricing.
Contact Us: https://www.webmaxy.co/contact/
Final Thoughts
The WhatsApp engagement landscape is evolving rapidly. While Interakt WhatsApp login and Interakt AI features serve many well, alternatives are offering more robust features, better pricing models, and broader platform integrations.
If you're facing limitations with app.Interakt, these alternatives can better align with your business needs — especially in the era of automation, omnichannel messaging, and personalized engagement.
Ready to move beyond Interakt?
Get started with WebMaxy eGrowth today and unlock powerful automation, analytics, and WhatsApp API integrations — all in one place.
Book an Appointment: https://calendly.com/webmaxy/30min
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