What Is Eva Cancellation & Refund Policy

Written by Ari Garcia  »  Updated on: January 03rd, 2024

What Is Eva Cancellation & Refund Policy

Current Update on Eva Air Cancellation Policy:

If anyone is going to cancel their Eva Air flight ticket before doing anything, just read the latest update on Eva Air Cancellation Policy.

All the fare types or categories are eligible to cancel their booking up to 120 minutes before the departure and get free cancellation within 24 hours from the flight ticket purchase.

Only refundable ticket holders are allowed to get back the total refundable amount and non-refundable ticket holders will get the total fare value into the reward points.

As per the Eva Air Cancellation Policy, passengers can also claim a full refund, if the flight ticket is canceled by Eva Air or medical concern or relative death.

Domestic ticket holders need to pay 50 US dollars and international ticket holders need to pay 100 US dollars as a cancellation fee.

Also, the cancellation fee will major various factors like class, distance, duration, destination place, or other things.

If the flight has been disrupted for more than 5 hours then, flyers can make a cancel flight ticket request.

The economy class ticket holder will not get any refund after the cancellation of the flight ticket.

Award ticket and no-show ticket holders would not be eligible for the refund.

Eva Air Refund Policy

Eva Air refund policy may have specific conditions and steps that passengers need to follow for refund requests. However, policies can change, so it's crucial to check the latest information on Eva Air's official website or contact their customer service directly. Here is a general guide based on typical airline refund procedures:

Review Ticket Type:

Check the fare conditions of your ticket. Refundability often depends on the type of ticket purchased, such as refundable or non-refundable.

Understand Eligibility:

Understand the eligibility criteria for refunds. Refund policies may vary based on factors like fare class, route, and the reason for the refund request.

Check Timing:

Take note of the timing for refund requests. Many airlines have specific time frames during which passengers can request refunds, especially for non-refundable tickets.

Log into Your Account:

If you booked your ticket online, log into your account on the airline's website. Navigate to the booking or reservation section.

Initiate Refund Request:

Look for the option to initiate a refund request. This may be found under the "Manage Booking" or a similar section.

Provide Necessary Information:

Fill out the required information, including your booking reference, personal details, and the reason for the refund. Be prepared to submit supporting documentation if needed.

Review Terms and Conditions:

Carefully review the terms and conditions associated with the refund process. This may include details about fees, processing times, and any specific conditions for your ticket.

Submit Request:

Once all required information is provided, submit your refund request through the online portal.

Follow Up:

Keep track of your refund request and follow up with Eva Air's customer service if necessary. Some refunds may take time to process, and updates may be communicated via email.

Remember that this information is based on general airline refund procedures, and Eva Air's specific policies may have evolved. Always refer to the latest information provided by the airline for the most accurate details.

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