Avoma

AI meeting assistant for productivity, notes, and coaching

Free | Freemium | Paid | Enterprise ⭐⭐⭐⭐☆ 4.4/5 ⚡ Productivity 🕒 Updated
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Quick Verdict

Avoma is an AI meeting assistant and conversation intelligence platform that records, transcribes, summarizes, and analyzes sales and customer calls. It’s best for revenue, customer-facing teams, and ops leaders who want searchable meeting notes, coaching insights, and deal intelligence; pricing ranges from a free entry tier to paid plans starting around $15–$30/user/month, with custom enterprise pricing for large teams.

Avoma is an AI meeting assistant and conversation intelligence tool that captures, transcribes, summarizes, and surfaces insights from voice and video calls. Its core capability is automated meeting transcription and AI-generated summaries with topic highlights and action items, plus conversation analytics for coaching. Avoma differentiates by combining live meeting capture, searchable conversation records, and built-in co-pilot workflows for note-taking and follow-ups. It serves sales teams, customer success, product managers, and operations who need reliable meeting intelligence. Pricing is accessible with a Free tier for basic recordings and paid monthly plans that add analytics, integrations, and advanced coaching features.

About Avoma

Avoma is an AI-driven conversation intelligence and meeting assistant founded to streamline meeting workflows for customer-facing and product teams. Launched by a US-based team, Avoma positions itself as an end-to-end meeting platform that records, transcribes, and summarizes voice and video calls while adding searchable context across meetings. The core value proposition centers on saving time spent on note taking, surfacing deal signals from sales conversations, and enabling coaching at scale by turning spoken conversations into structured, actionable artifacts.

The product surface includes real-time meeting recording and post-meeting AI summaries, speaker-separated transcripts, automated action-item extraction, and granular keyword/topic tagging. Avoma’s Meeting Assistant can join Zoom or Google Meet to capture audio and produce live transcripts; the Summary feature generates concise meeting notes and suggested follow-ups. Conversation analytics provide deal intelligence metrics such as talk-to-listen ratio, filler-words counts, and topic timelines across accounts. The platform also offers a Notes Editor with collaborative comment threads, templates for CRM-ready summaries, and search across conversations for keyword trends and saved fragments.

Avoma’s pricing tiers include a free entry level and multiple paid plans. The Free tier provides limited recordings, basic transcription and summary exports suitable for single users or trialing the product. Paid plans start around $15–$30 per user per month (billed annually) depending on features; these unlock multi-user team workspaces, advanced analytics, CRM syncs, and coaching workflows. Enterprise customers can purchase a custom plan that adds SSO, dedicated onboarding, compliance controls, and higher ingestion limits. Avoma also publishes per-user limits and add-ons for storage and advanced analytics in its pricing documentation — check Avoma’s site for the latest exact billing cadence and any promotional discounts.

Avoma is used by sales managers to accelerate pipeline reviews and by customer success teams to surface churn risk signals from calls. For example, a Sales Manager uses Avoma to reduce manual call-notes time by producing CRM-ready summaries for each opportunity; a Customer Success Lead uses conversation analytics to identify accounts needing intervention based on sentiment and unresolved action items. Product managers use it to capture user-research interviews and tag feature requests. Compared with competitors like Gong, Avoma is often chosen for its mix of meeting assistant features and more approachable mid-market pricing and workflows focused on meeting summaries and team note collaboration.

What makes Avoma different

Three capabilities that set Avoma apart from its nearest competitors.

  • Built-in Meeting Assistant joins live Zoom/Google Meet calls to create live transcripts and summaries.
  • Notes Editor creates CRM-ready summaries with templates and one-click exports to Salesforce and HubSpot.
  • Conversation analytics surface talk-to-listen ratios and topic timelines for coaching and pipeline signals.

Is Avoma right for you?

✅ Best for
  • Sales managers who need consistent CRM-ready meeting notes
  • Customer success teams who need churn and sentiment signals
  • Product researchers who need searchable interview transcripts
  • Revenue operations who need conversation-level analytics and reporting
❌ Skip it if
  • Skip if you require end-to-end on-premises deployment for recordings
  • Skip if you need unlimited transcription at a fixed low price for thousands of hours

✅ Pros

  • Live meeting joining and speaker-separated transcripts reduce manual note-taking.
  • Built-in summary export templates streamline CRM updates for Salesforce and HubSpot.
  • Conversation analytics provide measurable coaching metrics like talk-to-listen ratios and filler counts.

❌ Cons

  • Advanced analytics and higher ingestion limits require Team or Enterprise plans, raising cost per user.
  • Transcription accuracy can dip with heavy accents or noisy environments—manual correction often needed.

Avoma Pricing Plans

Current tiers and what you get at each price point. Verified against the vendor's pricing page.

Plan Price What you get Best for
Free Free Limited recordings, basic transcriptions and summary exports Individual users trialing recordings and simple summaries
Pro $15 per user/month (approx., billed annually) Per-user recordings, advanced summaries, some integrations Individual contributors needing better notes and summaries
Team $30 per user/month (approx., billed annually) Team analytics, CRM sync, coaching workflows, shared workspaces Small teams wanting analytics and CRM integrations
Enterprise Custom SSO, compliance, dedicated onboarding, higher ingestion limits Large orgs needing security and scale features

Best Use Cases

  • Sales Manager using it to produce CRM-ready summaries and cut note-taking time by 50%
  • Customer Success Lead using it to identify churn risk by tracking sentiment trends across 100 accounts
  • Product Researcher using it to tag and search user interview transcripts to speed feature discovery

Integrations

Zoom Google Meet Salesforce

How to Use Avoma

  1. 1
    Connect calendar and conferencing
    Link Google Calendar or Outlook from Settings > Calendar & Conferencing so Avoma can join scheduled Zoom/Google Meet calls automatically; success looks like scheduled meetings appearing in the Meetings view.
  2. 2
    Invite Avoma Meeting Assistant
    Enable the Meeting Assistant for a meeting by toggling Join Meeting or adding the Avoma bot to Zoom/GMeet; a live recording session and transcript should start when the call begins.
  3. 3
    Review AI summary and action items
    Open the completed meeting in the Meetings list, click Summary to view the AI-generated notes, action items, and suggested next steps; confirm or edit items for CRM export.
  4. 4
    Export to CRM or share notes
    Use the Export or Sync button in the Summary or Notes Editor to push CRM-ready summaries to Salesforce/HubSpot or copy formatted notes into emails; success is a populated CRM activity record.

Avoma vs Alternatives

Bottom line

Choose Avoma over Gong if you prioritize meeting summaries, collaborative note workflows, and more approachable mid-market pricing.

Frequently Asked Questions

How much does Avoma cost?+
Starts around $15–$30 per user/month. Avoma offers a Free tier plus paid plans that typically begin at roughly $15 per user/month (billed annually) for individual/pro features and around $30 per user/month for team features; Enterprise pricing is custom and includes SSO and dedicated onboarding. Check Avoma’s pricing page for exact current rates and billing options.
Is there a free version of Avoma?+
Yes — Avoma has a Free tier. The Free plan includes limited recordings, basic transcription and summary exports so individuals can trial capturing meetings. It lacks advanced analytics, multi-user team dashboards, and some CRM sync capabilities, which require Pro, Team, or Enterprise plans.
How does Avoma compare to Gong?+
Avoma focuses on meeting assistant and note workflows. While Gong emphasizes deep sales intelligence and deal analytics at enterprise scale, Avoma offers live meeting capture, collaborative notes, and more accessible mid-market pricing, making it preferable for teams prioritizing summaries and CRM-ready notes.
What is Avoma best used for?+
Automating meeting notes, summaries, and coaching insights. Avoma excels at converting calls into searchable transcripts, extracting action items, and surfacing coaching metrics like talk-to-listen ratios — useful for sales, CS, and product research workflows that need structured meeting artifacts.
How do I get started with Avoma?+
Link your calendar and enable the Meeting Assistant. Connect Google Calendar/Outlook in Settings, add the Avoma bot to Zoom or Google Meet, run a test meeting to capture audio, then open the Meetings view to review transcripts, edit summaries, and export to CRM.

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