Find company knowledge instantly — productivity search platform
Glean is an enterprise-focused productivity search platform that indexes an organization's apps and documents to surface relevant answers and context; it's ideal for teams and knowledge workers who need fast, centralized access to company knowledge. Glean's pricing is tiered from a limited free/trial access to paid Team and Enterprise plans with custom enterprise pricing, making it a professional rather than casual tool.
Glean is a productivity search platform that unifies knowledge across apps and documents so employees can find answers quickly. It crawls and indexes sources like Google Drive, Slack, Notion, and internal wikis to return contextual search results with snippets, people, and actions. Glean's key differentiator is a tailored workplace search experience with people-aware results and configurable permissions for enterprises. It serves product teams, HR, support, and onboarding workflows in mid-size to large organizations. Pricing starts with trial/limited access and scales to paid Team and Enterprise plans, so accessibility depends on company budget.
Glean is a workplace search and knowledge platform founded to reduce time lost to hunting for internal information. Launched out of a focus on enterprise productivity, Glean positions itself as a unified search layer over an organization's apps, files, and people. Its core value proposition is indexing distributed knowledge sources—documents, chat, intranets, and identity systems—so employees get a single place to search that respects permission boundaries. Glean emphasizes relevance ranking for workplace queries and quick ramp for new hires, aiming to replace scattered search habits with a consistent internal knowledge experience.
Glean's feature set centers on multi-source indexing, people-aware search, and proactive answers. It connectors include Google Drive, Microsoft 365, Slack, Notion, Box and many more, letting admins configure which repositories to index and how often. The People/Answers view surfaces documents alongside relevant colleagues and their roles, while the Search results show highlighted snippets and link directly to original content. Glean also provides analytics dashboards to show search trends and content gaps, and admin controls for permissions and SCIM provisioning. Recently Glean added capabilities for granular query contexts, saved searches, and recommended resources to accelerate onboarding and support workflows.
Pricing for Glean is structured around team and enterprise needs. Glean offers a pilot or trial-stage onboarding for evaluation, but most production customers purchase paid plans. Public references indicate Team-level pricing is quoted per seat with a minimum commitment and Enterprise deals are custom-priced, often involving annual contracts and onboarding fees; exact public per-seat rates vary by organization size and negotiation. The free/trial access typically limits indexed sources and seats for evaluation only. Enterprise customers unlock SSO/SAML, SCIM provisioning, advanced analytics, private connectors, and higher indexing cadence; teams pay more for dedicated support and SLAs. Glean’s cost model therefore scales with seats, connector count, and enterprise features.
Glean is used by knowledge workers at scale: product managers use it to cut onboarding time by locating spec history and decisions, and support leads use it to surface canonical solutions within customer tickets. Example real-world roles include HR managers who use Glean to craft company policy answers during onboarding, and engineering managers who use it to find architecture docs and responsible owners across repos. Glean competes with other workplace search providers and knowledge platforms; compared to some competitors it focuses more on people-aware results and turnkey connectors rather than self-hosted full-text search setups, making it a fit for organizations that prioritize quick deployment and permission-aware discovery.
Three capabilities that set Glean apart from its nearest competitors.
Current tiers and what you get at each price point. Verified against the vendor's pricing page.
| Plan | Price | What you get | Best for |
|---|---|---|---|
| Pilot / Trial | Free (limited) | Limited seats and indexed sources for evaluation, time-limited pilot | Small teams validating search before purchasing |
| Team | Custom per-seat pricing | Per-seat billing with minimums, standard connectors and analytics | Small-to-mid teams needing production search |
| Enterprise | Custom (annual contract) | Full connectors, SSO/SCIM, SLAs, higher indexing cadence | Large organizations requiring security and support |
Choose Glean over Google Cloud Search if you prioritize people-aware results and turnkey cloud connectors for faster deployment.