Written by Diane Smith » Updated on: November 19th, 2024
Positive online reviews are essential for any business in today's digital age, and healthcare providers are no exception. Studies show that positive online reviews can influence a patient's decision to choose a particular provider or healthcare facility. In fact, 93% of patients say online reviews influence their choice of physician.
Here are four ways on How to ask patients for google reviews:
1. In Person
• After the appointment: Thank the patient for their time and ask them to leave a review on Google. You can say something like, "We value your feedback and would love for you to leave us a review on Google. Your feedback helps us to continue to provide excellent care to our patients."
• At checkout: If you have a check-out process, you can ask the patient to leave a review at this time as well. You can have a sign near the check-out window or have the receptionist mention it.
2. By Email
• After the appointment: Send a follow-up email thanking the patient for their visit and asking them to leave a message stating How to ask patients for google reviews. You can include a link to your Google My Business listing in the email.
• Include a review request in your email signature: This is a simple way to remind patients to leave a review every time you send them an email.
3. On Your Website
• Include a call to action on your website: Add a button or link on your website that directs patients to your Google My Business listing. You can also include a short message asking patients to leave a review.
• Add a pop-up: Consider adding a pop-up to your website that asks patients to leave a review after they have finished viewing your website.
4. Text Message
• After the appointment: Send a text message thanking the patient for their visit and asking them to leave a review on Google. Be sure to include a link to your Google My Business listing in the text message.
Additional Tips
• Make it easy for patients to leave a review. Include a link to your Google My Business listing in all of your communications with patients.
• Respond to all reviews, both positive and negative. This shows patients that you care about their feedback.
• Don't be afraid to ask for reviews more than once. Some patients may not leave a review the first time you ask them.
By following these tips, you can increase the number of positive Google reviews for your healthcare practice. Positive reviews can help you to attract new patients and improve your online reputation.
Here are some additional things to keep in mind on How to ask patients for google reviews:
• Don't coerce patients into leaving a review. Patients should feel free to leave a review or not.
• Don't offer incentives for reviews. Google frowns upon this practice and may remove reviews that are found to be in violation of their guidelines.
• Be respectful of patients' time. Don't bombard them with requests to leave a review.
By following these tips, you can ensure that How to ask patients for google reviews in a way that is ethical and effective.
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