Austrian Airlines Cancellation and Refund Policy

What is the Cancellation Policy for Austrian Airlines?

Austrian Airlines has reasonable cancellation policies in the interest of passengers. The airline understands that occasionally plans change & so permits the option to make the cancellation request & receive the deserved refund against your booking. 

Do not miss out on the below steps to make a cancellation on Austrian Airlines, what are the essential cancellation and refund policies, & other important info regarding the same.   

Does Austrian Airlines have 24 Hours Cancellation?  

Yes, the airline allows passengers a 24-hour grace time from the time of making the booking. During the time when you make the cancellation, you won’t have to pay any additional charge. Do note the following important terms: 

• This policy is applicable only when the booking time is more than 7 days from the journey date. 
• The 24-hour policy is not going to cover all types of tickets. The type of fares will decide whether you can make the cancellation for free within 24 hours (more details below). Moreover, some fares allow you to cancel even at the last hour.      

Learn Austrian Airlines Cancellation Policy

Below are important cancellation policies that you should be aware of to ensure a successful cancellation on Austrian Airlines. 

• Austrian Airlines is only obliged to refund if you have refundable tickets. In case, the tickets are non-refundable, you won’t be getting a total refund (even if you cancel it within the grace span). 
• You are required to make the cancellation 7 days before the journey date. This provides the airline with ample amount of time to make the changes, and process your cancellation and refund request. 
• In the case of double-booking, you can cancel one and the airline will return you the lower-priced ticket. 
• For any additional pet or infant allowance which you’ve booked and you now need to cancel the flight, you won’t be getting any discount on the cancellation charges.

Austrian Airlines Refund Policy

Now, let’s come to the important refund policies that you should be aware of to know what to expect when you make a refund request. Austrian Airlines values your money and understands that plans can change & hence, it returns the refund amount to the customer to the best of its ability. 

• For making cancellations within 24 hours of booking, you will be getting a 100 percent refund! 
• To initiate the refund request, you are required to fill out the form and provide the necessary documents to substantiate your claim! 
• Bookings made via a travel agency should be contacted directly to process a refund. 

How Long Does It Take For Refund To Credit?

As per the Austrian Airlines refund policy, payment made at the time of booking via credit card will be compensated within 7 days! Whereas, in the case of cash or check payment, you get 20 days. 

How to Cancel Austrian Airlines

Note the below steps to make a successful cancellation of your flight on Austrian Airlines with Austrian Airlines Cancellation Policy. There are two ways either you can do it online or via phone call. Choose whichever route is best as per your preference. 

Cancel Austrian Airlines Online 

• First open Austrian Airlines official website. 
• Go to the Manage Booking’ section. 
• Here you have to enter your PNR numeral & last name to get your booking. 
• From your bookings, pick the one which you would like to cancel. Then, click on the ‘Flight Cancellation’ option. 
• Next, enter the bank details to make the payment for cancellation charges. 
• After this, you have to fill and submit the refund request online. 
• Once the cancellation process is complete, you are going to receive the confirmation by mail. 

Cancel Austrian Airlines Via Phone Call

• Dial Austrian Airlines customer helpdesk +1 800843 0002 or 1-888-829-1330(OTA)
• First, choose your preferred language to continue the communication. 
• Next, select the option to connect with an airline representative on the IVR. An executive will be assigned from the airline side. 
• Provide your PNR number & flight number to access your booking & the reason for cancellation. 
• Accordingly, share your bank details to make the payment for any cancellation charges, if applicable. The executive will also fill out the refund form on your behalf. 
• Once the process is done, you are going to receive the confirmation of your cancellation by mail. 

My Flight Is Delayed, What To Do?

In case your flight has been delayed or canceled or you have been denied booking for some unlikely reason, you need to immediately contact Austrian Airlines for instance. Go to the counter immediately if you are right now at the airport. Otherwise, you have to contact the Austrian airline customer service via call. They should either rebook your immediate next flight or provide compensation altogether. 

Summary

Austrian Airlines thus permits passengers to make a cancellation request online easily. You have two ways - either from the official website or via phone call. At the time of making the request, you are required to fill out the refund form to successfully complete your refund process.