How Do I Contact Thai Airways Customer Service

How To Get In Touch With Thai Airways Customer Service?

One can connect with Thai Airways customer service via several ways - Thai Airways Phone Call, Live Chat, Social Media, & E-mail! Once you reach out, a live person from the airline will take your query ahead. 

Learn more about these modes of contact with Thai Airways in detail along with the steps involved, how to make the baggage claim, & other important info. 

 Ways to Contact Thai Airways Live person

Below are the three ways to contact Thai Airways Customer Service in simple steps. 

Contact Thai Airways Phone Number

• Dial the Thai airways phone number at (66-2) 356-1111 or 1-888-829-1330(OTA) 
• On the IVR, pick the option to connect with an airline executive. 
• When connected over call, you can state your query along with all the travel information (confirmation number if available) required to process your query. 

As per your query, the airline executive will come up with the best response & provide you with the required assistance. 

Thai World Wide Offices

You also have the option to contact the Thai Airways worldwide office from your booking region. To give one instance, if you are dialing from the United States, you can dial 1-888-829-1330(OTA)to speak to a Thai Airways representative.  

Contact via Thai Airways Live Chat

The airline gives you the option to connect with Thai Airways live chat via Facebook Messenger or via other social media platforms. The airline live person is pretty active on this channel and you will get the right revert and follow-up according to the type of query. 

Handles are as follows for easy access: 

• https://www.instagram.com/ThaiAirways/
• https://x.com/ThaiAirways/
• https://www.facebook.com/ThaiAirways.TH/

Some Guidelines:

When you reach out to the airline via social media for the first time, it is best if you straight send your query along with your confirmation number, if available. This is so that the social media crew can immediately forward your query to the airline’s concerned department so that you get immediate assistance on the same. 

This live chat route be it through Facebook Messenger or other social handles is best if you have ample amount of time to address your query. If you need any help on an urgent basis, it is best if you contact the airline via phone call. 

Contact Thai Airways By Mail 

This is the third option to connect with Thai Airways. You can compose a mail stating your query in detail along with a proper subject line and send it to: [email protected]. As per the nature of your query, an airline live person will connect with you via mail and take your query forward. 

How To Contact for Baggage Claim 

To make a baggage claim on Thai Airways, you need to fill out the “Passenger Property Claim Form” and submit it so that the airline can process your claim request to completion. The exact steps to do the same are as follows. 

• Visit the Thai Airways official website. 
• Go to the “Contact Us” page. 
• There you will find the “Baggage Claim” option. Click on that. 
• On the next page, you will find the “Passenger Property Claim Form”. Fill with all the necessary details & submit. Do attach all the important documents which will help process your claim request. 
• Further, you will be updated on your claim request by mail. 

Summary

Now you know all the ways to contact Thai Airways customer service & the steps involved with the same. There are basically three: customer service number, mail, & live chat options. You can prefer whichever you are most comfortable with at your convenience. Also, if you have any issues with your luggage, you can fill out the query form to get the necessary assistance on the same.