Everything You Need to Know About Avianca Check-In Before Your Flight

Planning a trip with Avianca Airlines? Whether you're a seasoned traveler or taking your first flight, understanding the Avianca check-in process can save you time, stress, and even money. Avianca, one of Latin America’s largest and oldest airlines, offers several convenient ways to check in—each designed to suit different traveler needs.

1. Avianca Check-In Options: Choose What Works for You

Avianca offers three main check-in options: online check-in, mobile check-in, and airport counter/kiosk check-in. Here’s a breakdown of each method:

a. Online Check-In (Web Check-In)

Best for: Most passengers, especially those without special travel requirements.

• Availability: Opens 48 hours before the scheduled departure for international flights and 24 hours before for domestic flights.
• Closes: Generally 1 hour before departure.
• Process:
• Visit avianca.com and navigate to the check-in section.
• Enter your booking reference and last name.
• Choose your seat, confirm your details, and download or print your boarding pass.

✅ Tip: Check-in early to get your preferred seat and avoid long airport lines.

b. Mobile App Check-In

 Best for: Travelers who prefer digital convenience and have access to a smartphone.

• Download the Avianca app (iOS or Android).
• Log in with your booking information.
• You can receive your mobile boarding pass directly to your phone or wallet app.

✅ Tip: Enable push notifications so you get real-time flight updates or gate changes.

c. Airport Check-In (Counter & Kiosk)

Best for: Travelers with special needs, excess baggage, or last-minute bookings.

• Counters open: Typically 3 hours before departure.
• Counters close: Usually 1 hour before departure, but this can vary depending on the airport and destination.

Some larger airports also offer self-service kiosks, which can be a faster alternative if you’re not checking bags.

✅ Tip: Arrive early, especially during peak travel times or if flying internationally. Always check airport-specific guidelines on Avianca’s site.

2. Required Documents for Check-In

Make sure you have all the necessary documents ready when you check in:

• Valid government-issued ID or passport
• Visa, if applicable for your destination
• COVID-related documents if required (some countries may still require proof of vaccination or testing)

✅ Tip: For international flights, make sure your passport is valid for at least 6 months beyond your travel date.

3. Baggage Tips Before You Check In

Before you complete check-in, it's important to understand Avianca's baggage policies:

Carry-On Baggage:

• 1 personal item + 1 carry-on bag (up to 10 kg / 22 lbs)
• Size: 55 cm x 35 cm x 25 cm

Checked Baggage:

• Weight limits vary based on ticket type (usually 23 kg / 50 lbs for Economy)
• Fees may apply for additional or overweight luggage

✅ Tip: Pay for checked baggage online during check-in—it’s often cheaper than at the airport.

4. Special Considerations for Check-In

a. Group Travel

For group bookings, you may not be able to check in online. Contact Avianca’s customer support or visit the airport counter.

b. Traveling with Pets

You cannot check in online when flying with pets. Visit the check-in counter and bring all necessary documentation and pet carrier requirements.

c. Unaccompanied Minors

Children traveling alone must be checked in at the airport. Bring identification, travel authorization, and any required guardian forms.

✅ Tip: Always double-check Avianca’s specific guidelines for non-standard passengers at least 72 hours before your flight.

5. What to Do After Check-In

After you've checked in and secured your boarding pass:

• Track your flight: Use the Avianca app or your flight number on airport screens.
• Verify gate information: Gates can change last minute—monitor closely.
• Be on time: Most gates close 15-30 minutes before departure.

6. Common Check-In Mistakes to Avoid

• Forgetting to check visa requirements for the destination.
• Arriving late at the airport, especially for international flights.
• Incorrect passenger details – double-check spelling, birthdate, and passport number.
• Failing to confirm your seat – don’t assume it’s automatically assigned.

Conclusion

Avianca makes check-in flexible and straightforward—but the key to a stress-free experience is preparation. Choose the method that works best for you, gather all necessary documents, and stay informed about your flight status. The more proactive you are, the smoother your travel day will be.

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