Everything You Need to Know About the Volaris Cancellation Policy

Written by Eliza Lucas  »  Updated on: April 16th, 2025

Everything You Need to Know About the Volaris Cancellation Policy

 Volaris Cancellation Policy-

Volaris also has a 24-hour cancellation policy. If someone wants to cancel their booking on Volaris within 24 hours and if the flight's departure is scheduled after seven days, then they will receive a full refund.

Volaris cancellation by telephone-

Passengers can also cancel their flights by calling Volaris airline at +52 (55) 1102 8000 or +1-864-453-9779 if they are calling from Mexico, +52 (55) 1102 8000 or +1-864-453-9779 if they are calling from the United States.

Volaris cancellation fees-

If cancellation is made within 24 hours of scheduled departure after booking on Volaris airline then charges of cancellation will be between $100 to $400. But if cancellation requests after 24 hours of ticket purchasing on Volaris then charges of booking cancellation will be between $100 to $500.

Ways to cancel a flight on Volaris-

Online Cancelation

Steps are very simple for online cancellation on volaris:

Log in to your account.

Find your booking.

Follow the instructions to cancel your booking.

By phone cancellation

Call Volaris airline customer service at +52 (55) 1102 8000 or +1-864-453-9779 and talk to them directly about your cancellation.

Cancel in person

People can also cancel their tickets in person by visiting the Volaris airline ticket office or through a valid travel agency.

What if volaris cancels my flight?

When volaris cancels any flight, then, they make sure that everyone gets another flight as soon as possible. You are also eligible to cancel your booking and get a refund.

Volaris cancellations for unaccompanied minors -

If any flight is canceled of Volaris airline, the airline makes sure of the comfort of the child and provides options like these for them -

Refund

Volaris will give the refund of that unused part of the ticket.

Substitute transportation

On the very first try, volaris will make sure that the child gets another flight as a substitute flight, which will carry the child to his destination safely.

Meals

Volaris will provide meals for the passengers who are waiting for their next boarding.

Accommodation

If the stay is required, Volaris will provide a stay for minors near the airport overnight.

Volaris pet cancellation -

On volaris Airlines, there is no option of getting a refund for pet cancellations.

Some other facts must know about pet travel cancellation on Volaris Airline-

Volaris allowed only dogs and cats on their pet reservation.

Those pets who are under four months old and sick, dead, without vaccination and pregnant females are not allowed in Volaris.

Animals will only be transported in their carrier, and the weight of an animal with a pet should not be more than 45 kg.

Except for premium and emergency exit dogs will travel near any window seat on Volaris airline.

NOTE-

Volaris does not accept cancellation requests through emails, so it has not provided any special mail for requesting any kind of cancellation through mail. The only way to contact volaris for booking cancellation is through phone calls, apps, and websites or from the Volaris office or through an assistant.

FAQ-

How do I cancel my international flight on Volaris?

Cancellation of volaris international flights can be done through calling and through the website by changing or managing my booking. From here, you can change or manage your international flight very easily. If this is not possible for you, then, of course, calling is the easiest option.

Does volaris cancel a lot of flights and compensate for that?

According to very recent data, Volaris cancels 0% of domestic flights and 0% of international flights. Also, if Volaris cancels your flight by informing you at least 14 days before, you will receive a compensation amount of $650 from Volaris Airlines.

How long does it take to get a refund from Volaris after cancellation?

After cancellation, when you apply for a refund and when your application is accepted by Volaris airline, it will take 7 business days for those who purchased through credit and 20 business days for those who purchased through cash or other methods.



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