How Do I Add Special Assistance To Air France?

To contact Air France Special Assistance, you can submit a request online (Select " I need special assistance ») when you book your flight. You can also request assistance from the My Bookings tab on the Air France website. Additionally, if you need further help, you can reach out to the airline’s customer service directly via phone or through their official social media channels for specific inquiries regarding assistance during your travel.

What is Air France's wheelchair assistance policy?

Up to two wheelchairs or personal mobility equipment can be transported by the Air France wheelchair assistance team. There are no specific weight or size restrictions. It is recommended that you check in at least two hours before your flight and make your travel arrangements at least 48 hours before departure.

The following are the steps to ask for help:

• When making an online reservation, start by selecting your flight.
• In the "Passengers" section, complete the required field.
• Declare if you require special help from Air France.
• Select a specific form of support, such as wheelchair assistance offered by Air France.
• If more information is needed, the airline will get in touch with the traveler.
• Feel free to choose your seats in the Manage Booking area after buying your ticket. The airline guarantees you side-by-side seating for disabled traveler and their partner on flights to and from the United States.

Mobility and Assistive Devices for Baggage Allowance

There is an additional baggage allowance for individuals with disabilities. You can check up to two devices and one additional piece of luggage. However, there are size and weight restrictions for hand luggage.

Tagging of Baggage

To move your wheelchair, take the following actions:

• Special luggage tags made for wheelchairs and other mobility aids can be downloaded and printed.
• Complete the necessary fields and fold the tags according to the directions.
• Use the Air France baggage tag holder that is available at the airport to secure the tag to your gadget.

Types of Wheelchairs

Two wheelchair kinds are available from the Air France wheelchair assistance team:

Assistance Wheelchairs: These wheelchairs are used by airport employees to help you get from specified locations to the plane and airport exits.

Onboard Wheelchairs: All Air France planes provide wheelchairs onboard for your convenience while flying, and staff members are on hand to help.

What services does Air France provide for people with sensory impairments?

The Air France Special Assistance team provides specific services for those with hearing or vision impairments:

Assistance for Visually Impaired People

The airlines would offer the help listed below:

• The airline provides help with luggage claim, aircraft access, departure, and check-in.
• The airline will make the transfer if you have a subsequent flight.
• Reservations must be made at least 48 hours prior to the planned departure.

Hearing Impairment

• The airline would offer the following support:
• At least 48 hours before to departure, let the Air France disability assistance team know about your impairment.
• Passengers with hearing difficulties can receive assistance from qualified cabin crew.
• A few crew members speak sign language well.
• Watch movies with subtitles on your own screen.

Conclusion

Air France offers various support options for passengers requiring special assistance, including wheelchair services and accommodations for sensory impairments. To ensure a smooth travel experience, it's important to notify the airline about your needs at least 48 hours before departure.