How to Update Your Name on British Airways Tickets?

Written by flyingfarez  ยป  Updated on: September 09th, 2024

Updating your name on British Airways tickets can be necessary for a variety of reasons, such as a spelling mistake or a legal name change after marriage or divorce. Hereโ€™s a straightforward guide on how to update your name on British Airways tickets.


1. Identify the Type of Name Change Needed

Firstly, determine the reason for the name change:


  • Minor Spelling Errors: Small corrections, such as fixing a typo.
  • Legal Name Change: Changes due to marriage, divorce, or other legal reasons.

2. Review British Airways Name Change Policy

British Airways has specific rules for name changes:


  • Within 24 Hours: Minor spelling mistakes can be corrected for free if reported within 24 hours of booking.
  • After 24 Hours: There may be fees involved, and more documentation might be required.

3. Gather Necessary Documentation

Depending on the type of name change, you may need different documents:


  • For Minor Corrections: Typically, no documents are needed if itโ€™s within 24 hours.
  • For Legal Name Changes: You will need legal documents such as a marriage certificate, divorce decree, or legal name change certificate.

4. Contact British Airways Customer Service

To initiate the name change, you need to get in touch with British Airways customer service. Hereโ€™s how:


  • By Phone: Call British Airways customer service. Be prepared to wait during peak hours.
  • Online: Visit the British Airways website, log in to your booking, and use the manage my booking feature. However, online options might be limited for name changes, and you may still need to call.

5. Explain Your Situation

When you reach customer service:


  • Clearly explain why you need the name change.
  • Provide booking details such as your booking reference number, travel dates, and the original name on the ticket.
  • For legal name changes, inform them about the new name and the reason for the change.

6. Submit Required Documentation

If required, submit the necessary documents:


  • For Minor Corrections: Usually, no documents are needed.
  • For Legal Changes: You may need to send scanned copies of your legal documents.

7. Pay Any Applicable Fees

There might be a fee for changing your name, especially if itโ€™s not reported within 24 hours or if itโ€™s a legal name change:


  • Check Fee Details: Ask the customer service representative about any fees.
  • Make Payment: If there are fees, you will need to pay them before the change can be processed.

8. Confirm the Name Change

After submitting the documents and paying any fees:


  • Ask for a confirmation email or notification.
  • Double-check your booking to ensure that the name change has been made correctly.

9. Check Updated Ticket

Once the name change is confirmed:


  • Log in to your booking online.
  • Print or download the updated ticket with the corrected name.

10. Travel with Updated Identification

Ensure your identification documents match the name on your ticket:


  • Passport or ID: Your passport or ID must have the same name as your ticket.
  • Additional Documents: Carry copies of the legal documents related to your name change, just in case they are needed during your travels.

Important Tips

  • Act Quickly: The sooner you report the need for a name change, the easier and cheaper it is likely to be.
  • Keep Records: Save copies of all communications and documents sent to British Airways.
  • Check Policies: Policies can change, so always check the latest information on the British Airways website or ask customer service.

Updating your name on British Airways tickets is a straightforward process if you follow these steps. By understanding the requirements and acting promptly, you can ensure a smooth experience and avoid any issues during your travel.

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