To Enhance Customer Experience in Employee Experience Management Industry, Qualtrics Collaborated with WorkJam

Written by Wasi  »  Updated on: January 14th, 2025

The Employee Experience Management Market witnessed a huge upsurge owing to the growing prominent factors such as growing employees well-being, increasing shift towards remote and hybrid working, etc. Additionally, the companies are adopting personalized learning journeys, and adaptable perks, and acknowledge initiatives for their staff and employees, further boosting the growth of the employee experience management market. Recently, Qualtrics and WorkJam, the leading global digital frontline workplace, partnered to improve the satisfaction of frontline employees and ultimately enhance customer satisfaction. By integrating Qualtrics conversational intelligence technology with WorkJam’s super app for frontline workers, organizations will gain real-time insights into their business's front lines enabling them to identify and address employees' priorities, needs, and concerns effectively. These rising initiatives by major players facilitate lucrative growth and therefore lead to further expansion of the Employee experience management industry. The boosted growth is also analyzed by a recently published report description published by one of the leading, consulting data analytics and market research firms, Markntel Advisors. The report comprises the major drivers, opportunities, and trends, that augment the exponential expansion of the Employee Experience Management Market.

Better Understanding of Employee Experience Management Market

Employee Experience Management (EXM) refers to the process of designing, delivering, and continuously improving the interactions and experiences that employees have with their organization throughout the entire employee lifecycle. This encompasses all aspects of the employee's journey, including recruitment, onboarding, training, career development, performance management, compensation, benefits, work environment, and off-boarding.

Evolution of Employee Experience Management in the Workplace

The evolution of employee experience in the workplace began from traditional working environments solely focused on productivity to modern organizations centered around well-being and engagement, technology and analytics have helped to change the way we work for the better. By utilizing intelligent HR tools and investing time into understanding the needs of employees, modern workplace cultures are positioned to produce truly productive teams, through the pursuit of the ideal employee experience is ever-changing and aided by further advancements in technology.

Classification of Employee Experience Management Tools:

• DEI Capabilities: Design your culture of belonging and create an empowering experience for all your people.

• Predictive Analytics: AI-driven analytics and advanced statistical and human language tools automatically model your experience and operational data.

• Employee Lifecycle Data: These data points encapsulate much of an employee’s day-to-day interactions across the organization.

• Hiring and Onboarding: The hiring and onboarding process sets the tone for the entire employee experience.

Benefits of Employee Experience Management

• Putting communication at the heart of the employee experience

• Establishing and maintaining workplace culture

• Translating data into insight

• Scaling the employee experience

• Reaching a new generation of workers

• Improving the employer brand

Top Companies Listed in Employee Experience Management Industry

Companies essentially working in global industries are Qualtrics, SAP, Oracle, Microsoft, Workday, Zoom Video Communications, Zoho Corporation, Culture AMP, Achievers, Workleap, Survey Sparrow, 15 Five, Awards Co, Vantage Circle, Quantum Workplace, and Others.

Detailed Analysis of Global Employee Experience Management Market (2024-30)

According to the report, the Global Employee Experience Management Market size was valued at around USD 6.45 billion in 2023 & is estimated to grow at a CAGR of around 11% during the forecast period, i.e., 2024-30. The predicted growth is further driven by the continuous surge in the demand for real-time performance management.

What’s New in the Growing Industry!

Rising focus on diversity, equity, and inclusion further drives the growth of the employee experience management Industry. The strategies include functions to track DEI metrics, advertise a variety of understandings, and cultivate a culture of incorporation. This has become the key trend for global market expansion. Organizations are progressively holding leaders as well as supervisors accountable for promoting DEI campaigns, along with developing an alternative job setting. Additionally, companies have progressively acknowledged the crucial relevance of diversity, equity, and inclusion campaigns in promoting a work environment that values every person and harnesses the power of variety for technology and success.

Summary

The article comprises Global players in the Employee Experience Management industry, along with industry product information. This article details the prominent factors behind the surging demand for futuristic growth and new opportunities that facilitate market development. Market players such as Qualtrics, SAP, Oracle, and Other leading companies, facilitate revolutionizing the market and promoting a secure future for the Employee Experience Management industry.



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