What Medical and Travel Insurance Is Included in Umrah Packages UK?

Written by Justin Bickers  »  Updated on: April 22nd, 2025

Performing Umrah is a deeply spiritual and rewarding experience for Muslims around the world. For pilgrims from the UK, arranging a smooth and stress-free journey involves not only booking travel and accommodation but also understanding what support systems are in place — especially in terms of medical and travel insurance.

Many travelers turn to specialized Umrah Packages UK that are curated by experienced agencies to streamline the entire process. One crucial, yet often overlooked, component of these packages is the inclusion (or exclusion) of medical and travel insurance. So, what kind of insurance can you expect when booking through an Umrah travel agency UK? Let’s explore in detail.

Why Insurance Matters for Umrah Travelers

Before diving into the specifics, it’s essential to understand why medical and travel insurance are so important when traveling for Umrah. While Saudi Arabia is equipped with good healthcare facilities, medical treatment for foreign nationals can be costly. Likewise, travel-related issues such as flight delays, lost baggage, or emergencies can disrupt your pilgrimage experience significantly.

Given that Umrah involves traveling to a different country, usually in large groups, and often includes elderly family members or individuals with pre-existing conditions, being prepared for the unexpected is more of a necessity than a choice.

What Is Typically Included in Medical Insurance?

Most Umrah Packages UK include a basic level of medical insurance as mandated by the Saudi authorities for visa issuance. Here’s what it usually covers:

  • Emergency medical treatment: Coverage for hospital stays, surgeries, and outpatient treatment in case of sudden illness or accidents.
  • Prescription medications: Costs of necessary medicines prescribed during treatment.
  • COVID-19 coverage: Some packages include COVID-19 testing, quarantine expenses, and treatment if needed, especially in the wake of changing regulations.
  • Repatriation of remains: In the unfortunate event of death, this covers the cost of repatriating the deceased to the UK.
  • Emergency evacuation: If specialized medical care is required, insurance may cover the cost of transportation to a better facility or even back to the UK.

It’s important to note that the level of coverage may vary depending on the Umrah travel agency UK you choose. Some offer enhanced coverage for an extra fee, while others stick to the basic requirements.


What About Travel Insurance?

While medical insurance is often included, travel insurance is usually optional or needs to be arranged separately. However, many comprehensive Umrah Packages UK now offer bundled travel insurance as part of their premium packages.

Typical travel insurance coverage includes:

  • Trip cancellation: Reimbursement if you need to cancel the trip due to illness, death in the family, or other covered reasons.
  • Flight delays and missed connections: Compensation for delays and missed flights due to reasons beyond your control.
  • Lost or delayed baggage: Covers the cost of replacing essentials if your luggage is delayed or lost.
  • Travel disruptions: Covers unexpected issues like natural disasters, political unrest, or flight bans.

Travel insurance becomes especially important considering the unpredictable nature of global travel. A reputable Umrah travel agency UK will usually give you the option to either include it in your package or help arrange it through third-party providers.

Customisation Options

One of the benefits of booking with a professional Umrah travel agency UK is the level of customisation they offer. For those who need higher levels of insurance — such as travelers with pre-existing conditions or senior citizens — many agencies provide add-on options for additional fees.

These may include:

  • Higher medical coverage limits
  • Inclusion of pre-existing conditions
  • Personal liability insurance
  • Emergency dental care
  • Coverage for high-risk activities (although limited in a pilgrimage context)

It’s always a good idea to discuss these requirements up front so your agency can guide you to the right plan. Some pilgrims also choose to buy standalone insurance from UK-based providers if they find the coverage in the Umrah Packages UK insufficient for their needs.

Choosing the Right Umrah Travel Agency UK

Not all Umrah Packages UK are created equal. The quality of service, transparency in what's included, and the level of support can vary widely. When choosing an Umrah travel agency UK, make sure to:

  • Ask about insurance upfront: Don’t assume it’s included — get it in writing.
  • Request a copy of the insurance policy: Review what is and isn’t covered.
  • Verify the agency’s accreditation: Look for ATOL protection and Ministry of Hajj authorization.
  • Read reviews: Online testimonials can reveal a lot about the agency’s reliability and service quality.

An agency that is open and informative about medical and travel insurance is more likely to support you properly throughout your journey.

The Role of the Saudi Government

As of recent updates, the Saudi government has made it mandatory for all pilgrims entering on an Umrah visa to have valid medical insurance. This has raised the baseline quality of insurance provided in most Umrah Packages UK. However, this government-mandated insurance may not cover all possible scenarios like trip cancellation or personal liability, which is why UK travelers are encouraged to consider supplementary travel insurance.


Common Mistakes to Avoid

Here are some pitfalls to steer clear of:

  • Assuming insurance is comprehensive: Always check the fine print.
  • Not disclosing pre-existing conditions: This can invalidate your coverage.
  • Waiting till the last minute: Buy or upgrade your insurance as soon as you book your Umrah.
  • Choosing price over coverage: A cheaper package with poor insurance can cost you more later.

FAQs about Insurance in Umrah Packages UK

Is insurance mandatory for Umrah travel from the UK?

Yes, the Saudi government requires all Umrah pilgrims to have medical insurance as part of their visa application.

Does travel insurance come with every Umrah package?

Not always. Basic packages might include only medical insurance. Travel insurance may be optional or part of premium packages.

Can I use my NHS card or EHIC in Saudi Arabia?

No. The NHS and EHIC are not valid in Saudi Arabia. You must have specific travel insurance for international coverage.

What happens if I get sick during Umrah?

If your insurance is active, you will be treated at designated hospitals, and your insurance will cover most of the costs depending on the policy terms.

Can I get a refund if I cancel my Umrah due to illness?

If your travel insurance includes trip cancellation due to medical reasons, you may be eligible for a partial or full refund.

How do I know if my Umrah package includes sufficient insurance?

Ask your Umrah travel agency UK for a detailed breakdown of what’s covered, including policy documents and contact numbers for the insurer.

Can I upgrade the insurance included in my Umrah package?

Yes, many Umrah travel agency UK providers offer enhanced insurance plans or can help you arrange one independently.

Is COVID-19 still covered in 2025 Umrah packages?

Most updated packages now include some level of COVID-19 coverage, but check with your agency for the most recent inclusions.

Final Thoughts

Insurance may not be the first thing on your mind when booking Umrah Packages UK, but it’s one of the most important aspects of your travel. Choosing a trustworthy Umrah travel agency UK that provides comprehensive coverage will ensure you can focus fully on your spiritual journey without unnecessary worry.

As with any significant travel arrangement, it pays to be informed, proactive, and cautious. By taking the time to understand what medical and travel insurance is included, you’ll be better prepared for anything that comes your way — allowing you to perform Umrah with peace of mind and a clear heart.


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