Does Sun Country have a 24-hour cancellation policy?

Sun Country offers a 24-hour cancellation policy for flights. Flights not less than 7 days away and booked in the past 24 hours can be cancelled for a full refund according to US DOT regulations. This is a blanket rule applicable to non-refundable tickets also. After this 24-hour window, Sun Country's standard cancellation fees apply, which can vary depending on how close to departure the cancellation is made. Unless you have trip insurance, it is wiser to cancel within the 24-hour window. You may be able to get a cash refund in this window. This FlyoStudio blog will take you through details of Sun Country cancellation policy.

What are the new cancellation rules of Sun Country?

The cancellation policy of Sun Country has been undergoing minor changes since September 2023. If you do not cancel your ticket before departure, it will be considered a no-show. Under Sun Country refund policy, you may not be eligible for a refund either in the form of cash or vouchers. But this is only for the segment in which a passenger didn’t show up. The other segments still remain valid and you may ask for a refund for them. The no-show penalty on Sun Country is $300. You may have to pay a Sun Country cancellation charge for not cancelling within 24 hours of booking. Charges are less for flights from Canada. Here are some points about the cancellation rules.

For cancelling non-refundable tickets you will get vouchers for future flight booking.

A cash refund will be given only if you cancel within 24 hours of booking.

You can add Travel Guard trip insurance during initial booking or through MyTrips to ensure you get a cash refund. The airline or Flyostudio can be reached on +1-800-359-6786 or +1-844-414-9223 for further details on adding trip insurance.

Can I get a full refund from Sun Country if I cancel?

You can get a full refund from Sun Country Airlines if you cancel your flight within 24 hours of booking. Only bookings made at least seven days in advance are eligible. If you don’t cancel in this time frame, a Sun Country cancellation fee will be deducted from your refund. Refunds are given in the form of vouchers. They are valid for up to 1 year from the time issued. Vouchers may not be used to pay anything other than booking a ticket. Charges calculated is per passenger per segment basis. A round-trip will have at least 2 segments. Cancelling a ticket at least 60 days before departure will let you avoid cancellation charges. Make sure you have understood the points below fully on how Sun Country ticket refund is calculated.

Cancel between 59 to 14 days before departure - $49 per segment.

Cancel between 0 to 13 days before departure - $99 per segment.

You may have to pay a lower Sun Country cancellation fee on a few routes. Make sure you find out the charges on your flight by calling the airline or Flyostudio on +1-800-359-6786 or +1-844-414-9223.