How To Book Wheelchair Assistance In Emirates?

Emirates Wheelchair Assistance

There are two major ways to make arrangement of the wheelchair assistance in Emirates Airlines; either online by using the Emirates website or offline via their customer service. Emirates advises that you should put your request during booking or at 48 hours before your flight.

Online Booking Process:

• Visit Emirates official site.
• Open the section of managing your booking and click on it.
• Use your name and booking reference to get into your reservation.
• Find the section of Special Assistance or Special Requests.
• You can choose the option of Wheelchair Assistance, write the required information including the type of mobility help needed.
• Submit your request. You will be confirmed by email.

Offline Booking Process:

• Call the Emirates Special Assistance Phone Number 1(808)900 8120(OTA).
• Inform the representative that you need assistance through a wheelchair.
• Give your identifying flight and passenger details. In case that you have a medical condition, you may be requested to complete a MEDIF (Medical Information Form).
• These procedures make it a smooth experience of passengers in need of mobility assistance using Emirates.
• After knowing about the procedure to book a wheelchair, let's have a look at Emirates Special Assistance Services offered by the airline to its passengers.

Emirates Special Assistance

Emirates ensures a worry-free travel experience and is always there to assist you. You can obtain end-to-end travel through Emirates special assistance program if you request it at the time of booking or at least 48 hours prior to the scheduled departure.

The airline offers specialized assistance to passengers with mobility and impairment issues without any issues. A comprehensive breakdown of some of the requirements that Emirates satisfies is provided below.

Special Assistance offered by the Airline

Emirates has special services of assistance to deaf, visually challenged, and restricted-mobility travelers. Special assistance provided by the Emirates and the additional support to escort and other services are also offered. Now, let us have a look at what Emirates can offer:

Passengers with restricted mobility can receive wheelchair assistance from Emirates:

Emirates provides wheelchair assistance to passengers at no cost. Up to two days before to the actual departure date, you must give the Emirates airport desk the dimensions, weight, and battery requirements of any wheelchairs or other mobility aids you plan to bring. You can carry it around. The following are some crucial factors to take into account when using Emirates mobility assistance program:

• Provided you need a wheelchair, you need to inform Emirates 48 hours before your flight departs.
• The Emirates wheelchair assistance is available at all airports, from the airport entrance to the boarding gate, during flight connections, and from the aircraft to the terminal entry or vehicle pickup site at the destination.
• Wheelchairs are accessible on all aircraft.
• Emirates provides wheelchair users with aisle seats that have movable armrests to facilitate seat switching.
• Crucial factors to take into account when seeking assistance
• Free transportation is available for personal wheelchairs and assistance devices, such as powered and non-powered wheelchairs. It must meet the weight and size specifications.
• Emirates allows passengers to bring up to two authorized medical and assistance devices into the cabin for free, in addition to your carry-on luggage.
• As per Emirates Wheelchair Assistance rule, if your wheelchair or other assistive technology is too large or heavy to fit in the cabin, Emirates will store it.
• Get at the airport before your usual check-in time if you want to use your wheelchair to get to the gate.
• Motorized scooters, electric wheelchairs, and non-collapsible wheelchairs need to be checked in at the main check-in station.
• Travelers who are carrying mobility aids that run on batteries are required to indicate the device's weight, size, and battery type.
• If you need to deconstruct and rebuild large wheelchairs or other assistance devices, you should have the manufacturer's instructions.
• You must tuck your crutches or cane under your seat before taking off and landing. Make sure they don't obstruct passage and are flat.

Passengers Requiring Service

• Service is one of Emirates' passenger support options, and it includes:
• People who need medical attention, those being placed on a stretcher or in an incubator, etc.
• People with mental illnesses who are incapable of understanding or adhering to safety regulations.
• Those travelers who are unable to exit the aircraft by themselves.
• Those who are unable to communicate with flight staff because to severe visual and hearing problems.
• If you need help getting around the aircraft or getting things out of the overhead lockers, you can ask the airline's cabin crew. You must book a seat for a medical assistant or attendant if you require further assistance. For your comfort and safety, you will also need a flight attendant if:
• You have trouble understanding or adhering to safety regulations.
• You can't assist with your own flight out of the aircraft.
• You can't converse with the cabin crew because of your severe eyesight and hearing issues.
• You must have an incubator, ride on a stretcher, or both if you need medical support throughout the flight.

Passengers require assistance with preboarding

On request, passengers who need special help at the Emirates airport during boarding will receive it. Special service passengers would be seated prior to the start of regular boarding.

Conclusion

You can easily make a reservation of wheelchair assistance with the Emirates Airlines online or off-line. It is advisable to make a reservation with at least 48 hours of notice in order to make the right arrangements necessary to make you at ease and safe. Emirates special assistance services to passengers with mobility challenges can be provided at all levels, including ease of movement at the airport gate, transportation to the aircraft, and at the aircraft itself. With the above guidelines, travelers are provided with a safe passage in their journey where they are treated to care they require.