Written by Webmaxy Official » Updated on: June 06th, 2025
In 2025, customer engagement is more critical than ever—and businesses are racing to find the right tools to manage WhatsApp interactions, automate communication, and boost conversions.
Interakt has been one of the go-to solutions in this space, offering WhatsApp Business API access and tools for customer communication. But as your business scales, you may find yourself looking for more flexible, feature-rich, or budget-friendly Interakt alternatives.
Whether you're seeking better automation, more intuitive interfaces, or scalable pricing models, this guide brings you the best Interakt alternatives to consider in 2025.
Register Now: https://accounts.webmaxy.co/whatsapp-commerce/register
Why Look for an Interakt Alternative?
Before diving into the list, let’s understand why many businesses are exploring Interakt alternatives:
Limited automation features
Restrictive pricing models for small teams
Lack of visual chatbot builders
Basic analytics and segmentation
Limited integrations with CRMs and eCommerce platforms
If you’re facing these issues, you're not alone. Let’s explore platforms that can do more for your WhatsApp customer engagement strategy.
1. WebMaxy WhatsApp Commerce – The Best Interakt Alternative
At the top of our list is WebMaxy WhatsApp Commerce, the most comprehensive and user-friendly alternative to Interakt. Designed for growing brands and enterprises, it empowers businesses to use WhatsApp for everything—from marketing campaigns and automation to sales and WhatsApp customer support.
🔥 Top Features:
WhatsApp Storefront to enable direct product selling
Drag-and-drop WhatsApp chatbot builder with smart triggers
Team inbox for multi-agent support with roles
Advanced campaign manager with segmentation and personalization
Real-time analytics dashboard
Seamless integrations with Shopify, WooCommerce, HubSpot, etc.
💸 Pricing:
WebMaxy offers flexible plans that scale with your business. Compared to Interakt pricing, it provides more features at a better cost, making it ideal for both SMBs and large enterprises.
✅ Why It’s the Best Interakt Alternative:
Visual chatbot builder (Interakt lacks one)
Strong eCommerce features
Easy onboarding and intuitive UI
Superior customer support
If you're serious about scaling with WhatsApp, WebMaxy is hands down the best Interakt alternative for 2025.
👉 Explore WebMaxy - https://www.webmaxy.co/
Check WebMaxy’s Pricing Plans Here: https://accounts.webmaxy.co/whatsapp-commerce/plan
2. Wati
Wati is another well-known name among Interakt competitors, offering robust automation and a clean team inbox. It’s often compared directly in the Wati vs Interakt debate.
Key Differences:
Wati has a visual chatbot builder
Interakt’s UI is more basic
Wati offers more WhatsApp CRM integration
Verdict:
In the Interakt vs Wati comparison, Wati wins for automation, but WebMaxy still leads overall.
Read More: Wati Alternative
3. Zoko
Zoko is tailored for eCommerce businesses and helps brands run WhatsApp campaign and manage customer interactions.
Pros:
Works well with Shopify
Offers order tracking on WhatsApp
Cons:
Higher pricing tiers
Limited analytics depth
4. Respond.io
Respond.io is a multichannel messaging platform that includes WhatsApp, Facebook Messenger, and more.
Strengths:
Centralized inbox
API-first architecture
CRM capabilities
Good for tech-savvy teams who want a multichannel communication approach beyond just WhatsApp.
5. Freshchat (by Freshworks)
Freshchat provides customer support across various messaging apps including WhatsApp. It’s more of a support-focused platform than a full-fledged commerce solution.
Pros:
Smart automations
Deep integration with Freshdesk/Freshsales
Cons:
Lacks strong commerce features
More suited for service industries
6. Yellow.ai
A powerful AI-driven chatbot platform that integrates with WhatsApp, Yellow.ai focuses heavily on conversational AI and automation.
Ideal For:
Enterprises with high customer volume
Companies needing multi-language support
7. Twilio Conversations + WhatsApp API
Twilio allows businesses to build custom WhatsApp messaging systems with code. It’s flexible but developer-heavy.
Pros:
Full customization
Global reliability
Cons:
Requires developer resources
No built-in CRM or UI
8. 360dialog
360dialog is a WhatsApp Business API provider offering fast approval and basic messaging tools. It integrates with other tools like HubSpot and Chatlayer.
Best For:
Developers or businesses using external CRM systems
Quick API setup
9. Tellephant
Tellephant is a lesser-known but rising player offering WhatsApp automation tools for marketing, support, and commerce.
Highlights:
Chatbot builder
Campaign manager
WhatsApp payment integrations
10. AiSensy
AiSensy is similar to Interakt in pricing and functionality but offers more integrations with platforms like Google Sheets and WooCommerce.
Differences vs Interakt:
Slightly better dashboard
Better segmentation
Still, it lacks the full-fledged store and analytics system offered by WebMaxy.
Contact Us: https://www.webmaxy.co/contact/
11. Trengo
Trengo offers a multichannel inbox that includes WhatsApp, email, Instagram, and live chat.
Pros:
Unified messaging
Automation rules
Cons:
Pricing on the higher side
Less customizable compared to WebMaxy
12. SleekFlow
SleekFlow provides WhatsApp marketing and sales tools with good Shopify integration and automation.
Features:
Product catalogs in-chat
Transaction tracking
Omnichannel CRM
13. Jio Haptik
Haptik focuses on AI-powered chatbots for WhatsApp and other platforms, popular among large Indian enterprises.
Ideal For:
Large businesses with dedicated IT teams
AI-driven support workflows
14. Botos.ai
Botos.ai is a WhatsApp chatbot platform with campaign tools, templates, and analytics.
Good Fit:
SMBs looking for simple WhatsApp engagement tools
Budget-conscious startups
15. Intercom (with WhatsApp Integration)
Though not a WhatsApp-first tool, Intercom allows WhatsApp integration and is ideal for businesses already using it for customer support.
Final Thoughts: Which Interakt Alternative Is Right for You?
Choosing the right platform depends on your business goals, budget, and tech stack. Here’s a quick summary:
Platform
Best For
WebMaxy
End-to-end WhatsApp selling + support
Wati
Mid-sized businesses focused on automation
Zoko
eCommerce brands using Shopify
Respond.io
Multichannel customer engagement
AiSensy
SMBs needing affordable WhatsApp tools
Why WebMaxy Leads the Pack
From seamless eCommerce integration and visual chatbot building to real-time analytics and campaign automation, WebMaxy WhatsApp Commerce is the ultimate Interakt alternative in 2025.
If you're looking to boost customer engagement, automate support, and grow revenue through WhatsApp, WebMaxy is the clear winner among all Interakt competitors.
FAQs
What is the best Interakt alternative in 2025?
WebMaxy WhatsApp Commerce is the best Interakt alternative due to its rich features, better pricing, and strong eCommerce capabilities.
How does Wati vs Interakt compare?
Wati offers more automation and a visual chatbot builder, but Interakt is slightly more beginner-friendly. However, both are limited compared to WebMaxy.
What is the Interakt WhatsApp API used for?
It allows businesses to automate WhatsApp messaging for customer engagement, notifications, and support.
Is Interakt pricing competitive?
Interakt pricing can become costly as your business scales. Many alternatives like WebMaxy offer better value.
Ready to switch from Interakt?
Try WebMaxy WhatsApp Commerce today and take your customer engagement to the next level.
Book a Demo: https://calendly.com/webmaxy/30min
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