Ways To Contact Vietnam Airlines Customer Service Via Phone | Live Chat

Written by Travelbusinessclasses  »  Updated on: June 11th, 2025

Ways To Contact Vietnam Airlines Customer Service Via Phone | Live Chat

How To Contact Vietnam Airlines Customer Service?

Once your flight is booked, you will want to know everything possible about your trip, if you're going to travel without any issues. In addition to keeping you out of issues, this will allow you to find fast solutions because customer care agents are around to help and support you. Vietnam Airlines can be contacted by phone, by email, or by live chat, and customer support/care will help you find solutions in no time. Therefore, after you contact customer support, any issues you have will be solved promptly. However, before you can get your issues resolved, you need to be aware of the potential ways to contact the Airline. If you know how to contact the airline, you can decide on the one that works best for you.

How to call Vietnam Airlines help center?

Contacting the airline's customer support agents via phone is the most effective method. You can use this tactic to speak with executives by getting in touch with the service center as soon as you can. Give operators all the travel-related details they need to have access to your itinerary and receive possible fixes:

  • The first step is to dial 1-808-900-8120(OTA), the Vietnam Airlines Phone Number, to reach the representatives.
  • An automated voice will answer the call and guide you to the next step in the calling procedure.
  • An IVR menu with all of the various queries on the numbers 1 through 5 will then be displayed to you.
  • Pressing the one that better accurately expresses your problem will be necessary.
  • The call will be immediately routed to the appropriate agents and department.
  • Give them your flight information and the problem so they can access your trip and offer prompt fixes.

Does Vietnam Airlines have live chat support?

You can talk to representatives from Vietnam Airlines Customer Service anytime through the live chat feature, as it works all day and every day. You may use the chat to talk to the airline’s staff whenever your internet connection is working. These are the ways you can get in touch with chat agents:

  • Go to the official page of Vietnam Airlines.
  • In the upper right corner, select, login.
  • Select your account after entering your required information.
  • Scroll down to get to your flight ticket space with multiple options.
  • Select Help Center, and it will take you to a new page.
  • Then, a live chat section will appear at the bottom right corner of the page.
  • Follow the instructions on the page by picking your query from the menu and starting the conversation.

Does Vietnam Airlines have 24/7 customer support?

Customers can get in touch with Vietnam Airlines at any time because it has a 24-hour customer service line. Be aware that sometimes, due to many calls, it may be hard to connect with a person in the airline’s customer care team. One way to avoid issues when getting in touch with customer care is to make your call early in the morning, because there will be fewer calls and your issue can be handled more easily.

You can get assistance through the live chat at any time during the day by using the airline's live chat feature, available 24/7. You can send the airline an email at any time during the day, but it may take the airline two to three business days to respond to your email.



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