What is the cancellation policy of Volaris?

Travel plans can be unpredictable, and knowing your options for cancelling a flight is essential for managing unexpected changes. If you’re considering cancelling a flight with Volaris, understanding their cancellation policy can help you navigate the process smoothly.

What is the Volaris Cancellation Policy?

The Volaris cancellation policy outlines the procedures and potential costs associated with cancelling your flight. Here’s a detailed look at what you can expect:

Cancellation Window: Volaris generally allows passengers to cancel their flights within 24 hours of booking without incurring a fee, provided that the flight is scheduled to depart at least 7 days after the booking date. This provides a window of flexibility for travellers who may need to make last-minute changes.

Refundable and non-refundable fares:

Refundable Fares: If you have purchased a refundable fare, you can cancel your flight and receive a full refund, minus any applicable processing fees.

Non-Refundable Fares: For non-refundable tickets, cancellations typically incur a fee. In many cases, you will be issued a credit for future travel rather than a direct refund. This credit can often be used within a specific timeframe, usually one year from the date of issue.

Special Circumstances: In cases of medical emergencies or other extenuating circumstances, Volaris may offer additional flexibility. Be prepared to provide necessary documentation to support your request for a fee waiver or special consideration.

Cancellation Fees: If you cancel a flight outside the 24-hour window or after the flight's departure date has passed, cancellation fees will apply. These fees vary based on the fare type, route, and the timing of your cancellation.

How to Cancel Your Volaris Flight

To cancel your flight with Volaris, you have several options:

Online: Visit the Volaris website and navigate to the “Manage Your Booking” section. Enter your reservation details to access your booking and follow the instructions to cancel your flight. This method is often the quickest and most convenient.

Phone: For direct assistance, call Volaris customer service at 1-860-516-6375. Speak with a representative who can guide you through the cancellation process and address any questions you may have about fees or refunds.

Volaris App: If you have the Volaris mobile app, you can also manage your booking through the app. This includes cancelling your flight and checking the status of any refunds or credits.

Important Considerations

Timing: Always act promptly if you need to cancel your flight to minimise fees and maximise your options for a refund or credit. The sooner you cancel, the better your chances of avoiding additional charges.

Travel Insurance: Consider purchasing travel insurance to cover potential cancellation fees or unexpected events. Insurance can offer added protection and peace of mind.

Policy Updates: Volaris’ cancellation policies may change, especially in response to evolving travel conditions. For the most current information, check Volaris’ official website or contact their customer service directly.

Conclusion

Navigating the Volaris cancellation policy can be straightforward when you are aware of the key details and options available to you. By understanding how to cancel your flight and knowing how to reach customer service at 1-860-516-6375, you can handle any changes to your travel plans efficiently and effectively. Safe travels and best wishes for your journey!