5 Best AI Tools That Can Help Increase BigCommerce Sales

Running a BigCommerce store involves much more than adding products and waiting for orders. Store owners need to write product descriptions, respond to customers, create marketing content, design visuals and keep their website visible in search results.

AI tools can take some of this repetitive work off your plate. They do not replace the decisions you make as a store owner, but they can help you get everyday tasks done faster.

Here are five AI tools worth considering for a BigCommerce store in 2026, depending on where you need the most help.

Why Use AI for a BigCommerce Store?

Competition in ecommerce continues to grow, and customers have plenty of stores to choose from. Slow responses, unclear product information or outdated content can make it harder to convert visitors into customers.

AI can help with several areas of ecommerce, including:

• Writing and updating product descriptions
• Creating email and advertising copy
• Answering common customer questions
• Producing product images and social media content
• Improving content for search engines

You do not necessarily need five different subscriptions. In many cases, two or three tools are enough to cover the biggest gaps in your workflow.

1. ChatGPT – Best for Content and Customer Support

OpenAI's ChatGPT is a flexible option for BigCommerce merchants. You can use it to create product descriptions, blog posts, email drafts, FAQs, ad copy and customer support responses.

It can also work with uploaded files, such as product spreadsheets, making it useful when you have a large catalogue to manage.

Pros: Versatile, easy to use and useful for many everyday ecommerce tasks.

Cons: It is not a dedicated BigCommerce platform, so many workflows require copy-pasting or API integration.

Best for: Store owners who want one AI assistant for content, support and brainstorming.

2. Jasper AI – Best for Marketing Content

Jasper focuses more heavily on marketing than general-purpose AI tools. It provides templates and workflows for advertising, email campaigns, landing pages and other marketing content.

Its Brand Voice features can also help businesses maintain a consistent tone across different campaigns.

Pros: Strong marketing-focused features and useful for maintaining brand consistency.

Cons: There is no permanent free plan, and its subscription can be expensive for smaller stores.

Best for: Businesses running regular advertising and marketing campaigns.

3. Klaviyo AI – Best for Email Marketing

Klaviyo combines email marketing automation with AI-powered features. It can help create subject lines and email content while also supporting customer segmentation and automated campaigns.

Its ecommerce integrations make it particularly useful for stores that want to build email flows around customer behaviour.

Pros: Designed for ecommerce and useful for automated email campaigns.

Cons: Costs increase as your customer list grows, and some features require additional spending.

Best for: BigCommerce stores that rely on email marketing for repeat purchases and customer retention.

4. Canva Magic Studio – Best for Product Visuals

Canva is useful when your store needs better product images, social media graphics or promotional visuals without hiring a designer.

Magic Studio includes AI features for generating images, removing backgrounds, editing photos and creating written content.

Pros: Easy for beginners and useful for creating different types of ecommerce visuals.

Cons: Its writing and SEO capabilities are not as advanced as dedicated AI writing and SEO platforms.

Best for: Store owners who regularly create product images and social media content.

5. Surfer SEO – Best for Organic Traffic

Surfer focuses on search engine optimization. Its Content Editor compares your content with pages already ranking for a target keyword and provides recommendations for improving topics, keywords and on-page elements.

This can be useful for BigCommerce product pages, category content and supporting blog articles.

Pros: Provides data-driven SEO recommendations based on search results.

Cons: It is a paid tool and still requires human judgment. Following an SEO score alone does not guarantee rankings.

Best for: Store owners who want to grow organic traffic through better-optimized content.

Best AI Tools for BigCommerce at a Glance

Which AI Tool Should You Choose?

There is no single AI tool that will improve every part of your BigCommerce store.

If you mainly need help with product descriptions and customer responses, start with ChatGPT. For marketing campaigns, Jasper may be a better fit. If email is an important sales channel, consider Klaviyo. For product images and social content, Canva is a practical choice, while Surfer SEO is more suitable when your priority is increasing organic search traffic.

For smaller stores, starting with free or entry-level plans is usually the sensible approach. Use the tools for real tasks before deciding whether the time saved justifies a paid subscription.

The goal is not to use AI everywhere. It is to use it where it removes repetitive work and gives you more time to focus on running and growing your store.

Frequently Asked Questions

What are the best AI tools for BigCommerce?

ChatGPT, Jasper AI, Klaviyo AI, Canva Magic Studio and Surfer SEO are useful for different areas of ecommerce, including content, marketing, email, visuals and SEO.

Which AI tool is best for product descriptions?

ChatGPT is a strong general-purpose option because you can provide product details, target keywords and your preferred writing style to create tailored descriptions.

Can AI help increase BigCommerce sales?

AI cannot guarantee more sales, but it can help improve areas that influence ecommerce performance, such as product content, customer communication, email marketing, visuals and organic search.

Does BigCommerce have AI features?

BigCommerce supports AI-related capabilities and integrations, but many merchants also use dedicated AI platforms for content creation, marketing, design and SEO.