Etihad Airways – Calicut (Kozhikode) Office: Everything You Need to Know

Etihad Airways is the second-largest airline in the United Arab Emirates and has built a strong presence across India, offering world-class travel services and support. Among its key offices in South India, the Etihad Airways Calicut office serves as a vital hub for passengers flying from Kerala, especially from Malappuram, Kozhikode, and nearby districts. The office provides many services, including ticket bookings, flight rescheduling, baggage handling, and travel-related queries.

With increasing international travel from Calicut (also known as Kozhikode), a dedicated Etihad Airways office in this region ensures passengers can easily access reliable assistance. Whether you are a frequent flier, a student traveler, or planning a family vacation to the Middle East, Europe, or beyond, the Calicut office of Etihad Airways is equipped to support all your travel needs.

Etihad Airways Calicut Office Location

Etihad Airways maintains both airport and city offices in Calicut. This helps travelers choose the most convenient location for their specific requirements.

Airport Office Address:

Etihad Airways Office,

Calicut International Airport (CCJ),

Karipur, Malappuram District, Kerala – 673647

This location is ideal for last-minute inquiries, baggage concerns, or airport-related support. It is located within the premises of the airport, making it accessible for departing and arriving passengers.

City Office Address:

Hyson Heritage Hotel,

Bank Road, Kozhikode, Kerala

The city office is suitable for ticket bookings, flight changes, and general inquiries. It is located in the heart of Kozhikode and is convenient for those who live in the city or nearby areas.

Contact Information

Toll-Free Number (India): 1800‑123‑3901

This number is available for general inquiries, flight booking assistance, and customer support. It operates during business hours, Monday to Friday.

Airport Office Phone: 0483 271 2630

Direct line for contacting the Calicut Airport office for urgent travel support.

Email (General Inquiries): [email protected]

Email (GST Invoices and Business Travel Queries): [email protected]

Travelers requesting tax invoices or corporate-related documents should send details within 48 hours of booking to ensure processing.

Working Hours

Calicut Airport Office:

Open Monday to Friday

Timing: 09:00 AM to 05:00 PM

Closed on Saturdays, Sundays, and public holidays

City Office (Kozhikode):

Open Monday to Friday

Timing: 09:00 AM to 05:00 PM

Closed on weekends and holidays

It is recommended to contact the office by phone or email before visiting, as working hours may occasionally vary due to holidays or flight schedule changes.

Services Provided by Etihad Airways Calicut Office

The Calicut office of Etihad Airways offers a variety of travel-related services, including:

Flight Bookings and Reservations

You can book international flights directly at the office. Assistance is provided for group travel, family bookings, and special needs travelers.

Ticket Cancellations and Refunds

Staff at the office can help cancel or modify existing tickets and explain refund policies depending on the fare class.

Flight Rescheduling and Changes

Travelers needing to change dates, times, or destinations can make changes with applicable fees and availability checks.

Baggage Assistance

If you’ve lost a bag or need to inquire about delayed or damaged baggage, the office can coordinate with the airport team for resolution.

Online Check-in Support

If you're unfamiliar with online check-in, the staff can guide you through the process or help generate a boarding pass.

Visa and Travel Document Guidance

Though visa issuance is handled by consulates or third-party services, the office can provide basic information on requirements and documentation.

Lounge Access Information

For premium and business-class travelers, the office can assist with lounge access queries and upgrades.

GST Invoice Requests for Business Travel

Indian business travelers can request GST-compliant invoices. The request must be made within 48 hours of the booking with valid GST details.

Why Visit the Etihad Airways Calicut Office?

Many passengers prefer in-person service for clarity, document verification, or complex itinerary changes. The Calicut office is staffed by trained professionals familiar with the latest airline policies and tools. Whether you're flying to Abu Dhabi, Europe, North America, or beyond, the office can guide you in choosing the right connections and fares. It also ensures peace of mind for senior citizens, first-time flyers, and students.

Conclusion

Etihad Airways continues to strengthen its network and customer support across India, and the Calicut office plays a crucial role in this mission. With dedicated teams for reservations, baggage services, and customer queries, the office ensures that every traveler receives timely and accurate assistance. Conveniently located at both the airport and city center, the Calicut office is a reliable resource for travelers looking to connect with Etihad's global network. For quick resolutions, personalized support, or travel planning, visiting the Etihad Airways Calicut office is always a smart choice.