Introduction

A brief overview of Haryana City Gas (HCG) and its role in providing natural gas. Emphasise the increasing importance of natural gas (LNG and CNG) as a cleaner and more efficient energy source. What this guide will cover: services, benefits, coverage, and how to get connected.

What is Haryana City Gas (HCG)?

A Joint Venture for Progress

• Explain HCG as a joint venture between Indian Oil Corporation Limited (IOCL) and Haryana State Industrial and Infrastructure Development Corporation (HSIIDC).
• Brief history and mission: providing clean energy to households, industrial, and commercial units, and vehicles.

Services Offered by HCG

• Piped Natural Gas (PNG) for domestic, commercial, and industrial use.
• Compressed Natural Gas (CNG) for vehicles.

Benefits of Choosing Haryana City Gas

• Unparalleled Convenience with PNG
• No more cylinder booking or storage issues.
• 24/7 uninterrupted supply.
• Space-saving in kitchens.

Economic Advantages

• Cost-effective compared to traditional fuels like LPG and petrol/diesel.
• Potential for long-term savings for households and businesses.
• Lower operational costs for CNG vehicles (e.g., 68% lower than petrol, 36% lower than diesel).

Environmental Friendliness

• Cleaner burning fuel (mainly methane - CH4).
• Reduced carbon emissions and air pollution.
• Contribution to a greener Haryana.

Enhanced Safety Features

• PNG is lighter than air, dissipating quickly in case of a leak.
• Built-in safety mechanisms in the pipeline network.

Haryana City Gas Coverage and Expansion

Current Operational Areas (PNG & CNG)

• List key cities and districts where HCG operates (e.g., Gurugram, Rewari, Jind, Karnal, Jhajjar, Hisar).
• Mention specific areas for CNG stations within these cities.

Future Expansion Plans

• Briefly touch upon HCGDL (Haryana City Gas Distribution Limited) vision for expanding its network and reaching more areas in Haryana.
• Mention new Geographical Areas (GAs) if publicly announced.

Getting a Haryana City Gas Connection: Process & Requirements

For Piped Natural Gas (PNG) Connection

Application Process:

• Online application steps (if available on their website).
• Offline application at customer service centres.

Required Documents:

• Proof of Identity (Aadhar Card, PAN Card, Voter ID, Passport, Driving License, Ration Card).
• Proof of Ownership/Address (Sale Deed, Electricity Bill, Property Tax, Rent Agreement, Telephone Bill, Water Bill, Possession Letter).
• No Objection Certificate (NOC) if applicable.
• Other supporting documents.

Charges Involved:

• Application processing fees (non-refundable).
• Security deposits (refundable, for connection and equipment).
• Mention the Flexi scheme if relevant.

For CNG Services (Vehicle Conversion)

• Highlight the importance of authorized workshops for CNG kit installation.
• Mention required checks and certifications.
• Hydro testing of cylinders (once in three years).

Understanding Haryana City Gas Bills and Payments

Billing Cycle and Payment Options

• Information on bimonthly billing for PNG.
• Online payment methods (e.g., through HCG portal, third-party payment platforms like Bajaj Finserv, Recharge1).
• Offline payment options (cheque/DD at offices).

How to Check Your Bill Online

• A step-by-step guide using CRN (Customer Reference Number).
• What details are visible (bill number, due date, amount, etc.)?

Tariff Structure

• Briefly mention that rates vary by city and consumption category.
• Advise checking the official HCG website for the latest tariff chart.

Safety Guidelines and Emergency Procedures

Do's and Don'ts for PNG Users

• Do's: Open windows/doors before turning on the stove, close the main valve after use, and inform HCG of any leaks/digging.
• Don'ts: No naked flames near leaks, don't operate electrical switches during a leak, don't tamper with connections, and don't use non-standard tubes.

CNG Safety Tips

• Regular checks of CNG kit and associated certificates.
• Ensure no passengers during refilling.
• Do not modify the kit at unauthorized workshops.

Emergency Contact Information

• Provide HCG customer care/helpline numbers for gas leaks and other emergencies.
• Mention 24/7 helpline numbers.

Conclusion

Recap the advantages of using Haryana City Gas for a sustainable and convenient energy solution. Reiterate HCG's commitment to providing reliable and safe natural gas. Call to action: encourage readers to explore HCG services or get a new connection.

Frequently Asked Questions (FAQs)

Q1: What is the full form of HCG?

A: HCG stands for Haryana City Gas.

Q2: What is a CRN number in Haryana City Gas?

A: CRN (Customer Reference Number) is a unique identification number assigned to each customer to fetch bill details and payment history.

Q3: How can I pay my Haryana City Gas bill online?

A: You can pay through the official HCGDL website or platforms like Bajaj Finserv, Recharge1, etc., using your CRN number.

Q4: Is PNG supply from Haryana City Gas reliable?

A: Yes, PNG supply is generally continuous and available 24x7.

Q5: What should I do if I smell a gas leak from my PNG connection?

A: Immediately close the main control valve, open all doors and windows, do not operate any electrical switches, and contact HCG's emergency helpline.

Q6: What documents are required for a new PNG connection from Haryana City Gas?

A: Identity proof, address/ownership proof, and sometimes an NOC. Specific documents include Aadhar, PAN, Sale Deed, Electricity Bill, etc.

Q7: Is Haryana City Gas available in all cities of Haryana?

A: HCG operates in specific Geographical Areas (GAs) within Haryana, including Gurugram, Rewari, Jind, Karnal, Jhajjar, and Hisar. Check their official website for the latest coverage map.

Q8: Are there any charges for applying for a new Haryana City Gas connection?

A: Yes, there are non-refundable application processing charges and refundable security deposits for the connection and equipment.