How to Fix Orbi Router Connection Issues

We all know networking gadgets have a very unpredictable nature. Suddenly the device may stop working thus putting a halt on your productivity. Therefore, Orbi is no different. Users usually put up a complaint saying they can't connect to Orbi router. So if you are also coming across the same issue, you need not panic. As it can be resolved by following a few troubleshooting steps. Although the reasons behind this particular issue can be multiple like pending upgrades, choosing incorrect placement spot, wrong configuration or interference from nearby gadgets. So let's not take further time and get straight to the troubleshooting guide.

Solving Can't Connect To Orbi Router Issue

The troubleshooting steps are quite simple. Therefore, you can try them independently without requiring any expert help. By the end of it, we assure your Orbi router will be back to its working condition.

Check Cables And Power Supply
The Orbi router needs a proper connection with an upstream device like a modem to work properly. So if you can't connect to the Orbi router, then ensure your Orbi has its solid connection to the modem, then to the power adapter and thereafter to an electrical outlet. The cable that is connecting the device to the modem should also work best to its abilities. It shouldn't have any breakage in between or any bruises as well. Additionally, the connections shouldn't be loose.

Restart Your Orbi System
When you can't connect to the Orbi router, restarting it can really help fix the issue instantly. A simple reboot has the potential to solve minor glitches. For conducting a rebooting process, you need to follow these below-written steps:

1. First you need to stop the supply of electricity to the Orbi. For this, unplug the Orbi.
2. Thereafter, you need to keep it as it is for not less than a minute. But users who can allot more time can keep it unplugged for as long as they can.
3. Finally, re-plug it. Power on. Let it reboot.

The problem of not being able to connect to the Orbi router would most probably vanish. But if it still persists, then check out the next troubleshooting head.

Upgrade Firmware
The most common culprit behind the issue of can't connect to Orbi router is none other than pending upgrades. Many users keep on using the device while overlooking the need for timely installation of pending updates. This not only drops the overall performance of your Orbi device but can also lead your network towards security threats. Therefore it's very important to keep the Orbi's firmware to the latest available version. Now to install the same, you need to adhere to these steps:

1. Using your device that has its connection to the Orbi router’s network, open an internet browser.
2. Head to the address field. In it, put up orbilogin.com. Push enter key.
3. Thereafter, fill up the basic information like username as well as security key (password). Tap on Login.
4. Then from the main headboard select the Advanced option. Thereafter, choose the Administration option. Then the Firmware Upgrade option.
5. Lastly, choose between two upgrade options. After selection, finally follow the interface prompts for quick installation.

Avoid Interference and Signal Blocks
Your Orbi router works best in an open, central location that offers ventilation. Whereas if you place it near metal objects, thick walls, or electronic devices then it can result in an issue of can't connect to the Orbi router. Common objects nearby which you should avoid the placement of your Orbi are: Microwave, cordless phones, security cameras, aluminum doors, refrigerator, fish tanks, bluetooth devices as well as nearby baby monitors. As all these devices can interfere with the transmission of Orbi signals thus causing connectivity problems. Moreover, for best networking experience, try placing the Orbi on high elevated surfaces like on a table, shelves or you can mount it on a wall as well.

Reset Your Orbi
When none of the above written troubleshooting steps solves the issue of can't connect to Orbi router, then factory reset will come to the rescue. Remember this should be the last step and never the first one. As repeatedly performing factory reset is not recommended. Because sometimes it can cause irreparable damage to the internal hardware components of the Orbi. Also note down one most important point, it is that while the resetting is under process, you should not do any activity on the device. Now let's move to the resetting steps:

Before proceeding ahead, go and grab a straightened paper clip. If you don't have that then you can make use of a solid toothpick or a pin through which you release the sim tray of your phone.
Now if the Orbi is not active, first activate it. Let it take its booting time.

1. Thereafter, insert the chosen pin into the reset port of your Orbi.
2. Push it down. Hold on till the ring light begins to flash.
3. Finally as you release it, the Orbi resets.