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How to Recover a Fastmail Account in Less Than 10 Minutes?

Written by Raymond Jones  »  Updated on: July 31st, 2025 13 views

Maybe due to inactivity or forgetting your password, there can be various circumstances when you may find yourself in need of learning how to recover a Fastmail account. Luckily, Fastmail provides a straightforward process that enables users to recover their accounts easily. It will help in ensuring that you regain access quickly and easily.

If you’re also facing this issue, then luckily, you have ended up at the right guide. In this guide, we will cover the detailed, accurate, and elaborate steps that you can follow to recover your Fastmail account easily.

In addition to that, we will also share with you some valuable insights and information that will help you safeguard your Fastmail account in the future. It will help you to prevent yourself from falling into the same situation again. 

Therefore, make sure to follow the steps outlined in this guide, and you can assure yourself that your Fastmail account will be recovered securely and easily. 

Common Reasons for Fastmail Account Loss

Before you directly jump into the recovery process, it’s important to understand what might have caused this issue in the first place. Identifying the reason can help in streamlining the recovery procedure and prevent the same situation from occurring again in the future. 

For your reference, below we have listed out a few of the most common reasons why you may lose access to your Fastmail account:

Forgotten Login Password: It's one of the most common reasons why you may lose access to your Fastmail account. This often happens when you have not used the account for a long time and have forgotten the password. 

Hacked or Compromised Account: In case you notice someone has gained unauthorized access to your account, then they might have changed the login credentials, which is why you may not be able to sign in. 

Lost Access to Recovery Email or Phone Number: If your recovery email address or phone number is outdated or inaccessible, then it may become difficult to complete the verification steps during the account recovery procedure. 

Account Suspension Due to Policy Violations: In some extremely rare cases, Fastmail may suspend your account if you breach its terms of service, such as indulging in suspicious activity or sending excessive spam emails. 

Browser or Device Issues: Corrupt cookies, outdated browsers, or device-level security measures like VPNs or firewalls can also block the Fastmail login page and may cause authentication errors. 

Step-by-Step Guide to Recover a Fastmail Account

Once you have understood the underlying causes of why you may have lost access to your Fastmail account, it’s time to take a look at the procedure that you can follow to recover your Fastmail account. 

Note: While following the procedure, make sure that you’re providing accurate and updated information and following all the steps carefully to ensure a successful account recovery procedure. 

Let’s take a look at the steps that you can follow to recover your Fastmail account:

To access Fastmail, launch your web browser and navigate to https://www.fastmail.com/login.

Proceed by selecting "Forgot Password?" available next to the login boxes.

The password recovery form will be displayed after this.

Provide the complete email address that is linked to your Fastmail account, such as [email protected], and click on the Continue option. 

Now that you've connected your data to your Fastmail account, the following recovery choices will be presented to you, i.e., recovery email address or phone number.

If you are unable to access either of them, then continue with manual identity verification and click on "I don't have access to these."

Make a robust new password. Alternate between capital and lowercase letters, numerals, and symbols as needed, and never use a password or credential that you've used before.

Once you’re done with the above steps, click on the "Submit" or "Reset Password" option.

Navigate back to the login page and enter your new password along with your email address, and click on the Login option.

What to Do If You Don't Remember Your Recovery Email or Phone Number?

Although it may seem hopeless, there's no need to freak out if you ever lose contact with your recovery email or phone number. If you have lost these details but still need to regain your Fastmail account, there are other solutions available to you.

Pick "I don't have access to these" as your first option when asked to do so during recuperation. Here you can find instructions for the manual identity verification process offered by Fastmail. This is where you'll be prompted to verify your identity as the account owner. This might encompass:

  • Your whole name as it appears on your account
  • When you probably made the account
  • Folders or email aliases that have been used before
  • Details on the recently exchanged emails or contacts
  • Your subscription or billing records (if relevant)

Provide accurate and thorough information; the Fastmail support team will use this to confirm your ownership. After they verify your identification, they will assist you in securely resetting your password.

Once you have access again, it's smart to update your recovery settings. To prevent future problems, please provide an up-to-date email and phone number.

To further increase the difficulty of gaining unauthorized access to your account, you may want to think about turning on two-factor authentication (2FA).

Conclusion

Losing access to your Fastmail account is quite common, especially if you don’t use or manage your account regularly. However, in this guide, we have shown you the entire procedure that you can follow to recover your Fastmail account easily and quickly without facing any issues. We hope that following the guide, you’ll be able to recover your account and start composing new emails. Do check out our other blogs as well to keep yourself updated with the latest trends and information going on in the email domain. 


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