Appropriate methods to rectify QuickBooks Error H505

Written by James richard  »  Updated on: October 18th, 2024


QuickBooks users can share the company file data with other systems in the organization using the multi-user network. Unfortunately, QuickBooks Error H505 can emerge when the hosting settings do not allow the multi-user network setup. If you also run into this multi-user mode issue, this blog contains info about the causes and the methods you can use to get rid of it.

Avoid time-consuming procedures by letting our QB support team available at +1.833.802.0002. rectify the error.

Here’s why error code H505 QuickBooks appears while hosting a data file

This error code appears when the multi-user network fails, and QuickBooks cannot host the data file. The primary reasons for this multi-user mode issue to emerge on your QB Desktop are mentioned below-

  1. Database Server Manager malfunctions due to one or multiple workstations running in multi-user mode.
  2. The location of the company file isn’t accessible to QBDT due to insufficient folder permissions or a broken file path.
  3. Database Server Manager is blocked by the Windows Firewall, causing issues when it tries to run its background processes.

Know What to Do When QuickBooks Company File Connection Has Been Lost

Best ways to get rid of QuickBooks Desktop error code H505

You cannot share the data file with workstations, as the server will display this error code whenever you try. You must implement the following techniques to ensure the multi-user network isn’t interrupted by the error again-

Solution 1- Retry hosting the company file after arranging the QB hosting settings

QuickBooks on the server must open the company file in multi-user mode, and the remaining systems must access it in single-user mode for a successful multi-user network setup. In case a single workstation runs in multi-user mode, DBSM fails to start or stops running in the background when you host the company file. You need to ensure that only the server runs in multi-user mode by applying the steps mentioned below-

  1. Launch QBDT on the system where you encounter this error code and go to the File menu.
  2. Select the Utilities option and click the Stop Hosting Multi-user Access option.
  3. Use these steps on all the workstations to switch them to single-user mode and launch QB on the server.
  4. Go to the Utilities option in the File menu and click Host multi-user access.
  5. Restart all the systems and open the company file in multi-user mode on the server.
  6. Check out the next solution if QB fails to host the data file after fixing the settings.

Solution 2- Reboot DBSM processes using the task manager

QuickBooks can also display this error code if antivirus or technical glitches hinder the DBSM processes. You must restart the processes to fix the glitches and ensure DBSM runs smoothly in the background. Apply these steps-

  1. Launch the task manager on your system (Ctrl+Shift+Esc) and go to the Processes tab.
  2. Single-click the DBSM processes you find, like QBDBMgrN.exe, QBDBMgr.exe, etc., and click End Task at the bottom of the window.
  3. Relaunch QB and open the data file in multi-user mode.

Conclusion

This brings us to the end of our blog, explaining why QuickBooks Error H505 emerges when switching the server to multi-user mode. The applicable techniques to get rid of the multi-user mode issue are mentioned in the blog, and we suggest you apply them to prevent problems while sharing the data file.

Consult our QB support team at +1.833.802.0002. if you run into problems while using the solutions.


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