Countermeasures for QuickBooks unable to open company file issue

QuickBooks company files are vital for user’s business, but the software sometimes fails to access them due to internal issues. QuickBooks unable to open company file is a common issue that can be fixed by configuring some settings. If you also face problems opening company files in your QB, read this blog thoroughly to figure out the causes of the error and reliable methods to terminate it.

Get this issue fixed by our QB support team by reaching them at 1-855-856-0042 for assistance.

Read why you can’t open company file in QuickBooks Desktop

QuickBooks can sometimes stop you from accessing your financial data due to problems while processing the data file. Some common factors responsible for the issues while opening the data file are mentioned below-

1. The company file location is inaccessible to QB Desktop due to restricted folder permissions or non-admin Windows account.
2. The company file is missing from its default location, and QuickBooks cannot connect with the data file.
3. The company file is in encrypted format, or its name has invalid characters that make it unsupported in QB.

Actions to take if your QuickBooks file won’t open

You will face problems performing the accounting tasks in QuickBooks until you get rid of this company file issue. The practical methods to terminate this QB error are discussed in the following steps-

Solution 1- Try reopening the data file after moving it to its default location

QuickBooks can sometimes fail to open your data file due to non-admin permissions or the changed location of the data file. You must always keep the data file in its default location to prevent issues while accessing it. You might find yourself in this situation after moving the company file to a different location without updating it in the software. QuickBooks will keep searching the file in its previous location and develop issues when it isn’t able to locate the file. Use these steps to transfer the data file back to its default location-

1. Type the name of your data file in the search panel and go to its location using the results.
2. Right-click your data file and select the Copy option in the list.
3. Navigate to C: Users\UserDocuments\Public\Intuit\QuickBooks20XX\CompanyFiles in the file explorer and press Ctrl+V inside the folder to copy the file.
4. Relaunch your QB Desktop and try opening the data file again.

If the QuickBooks Company file fails to open from its default location, check out the next solution.

Solution 2- Ensure your data file isn’t encrypted and erase restricted symbols from its name

QuickBooks can also face problems running a data file if its name isn’t according to the UNC protocols. You must also check if the file is encrypted/decrypted, which isn’t suitable for the software. Refer to the following steps-

1. Right-click your data file and select the Properties option.
2. Go to the Compatibility tab and unmark the Encrypt/Decrypt checkbox.
3. Right-click the file again and select Rename.
4. Remove all the special characters (<, |, &, *, $, etc.) and open the file in QB again.

Conclusion

We are now at the end of this blog discussing the causes of QuickBooks unable to open company file. The perfect techniques to resolve the issue are also defined in the blog, and we suggest you use them to prevent problems while running a QB data file in the future.

Talk to our QB support team at 1-855-856-0042 if the error persists after using the methods.