Fixing Multi-User Mode Issues in QuickBooks Desktop

QuickBooks has always been praised for its capability to host company files and allow multiple users to work on them simultaneously. This lets users collaborate and bring more productivity into an organization. However, this advanced feature sometimes gets into trouble, and hosting the company file is no longer possible. This guide will discuss the most common reasons you can’t run QuickBooks in multi-user mode and troubleshooting solutions that will help tackle the situation most

conveniently.This guide is designed to help you fix issues hosting the company file, but we understand that troubleshooting can be challenging for some users. If you are also one of them, feel free to reach out to the support team for troubleshooting assistance

Top Reasons Why You Can’t Host the Company File

There are a number of possible reasons for the appearance of multi-user errors, such as QuickBooks error 6190 and 816, error H202, and Error 505, which restrict the usage of multi-user mode. Here is a list of them to identify the best troubleshooting solution for your case.

1. Damage to the .ND and .TLG files required to host the company file in a network can result in issues hosting the company file.
2. If the company file is corrupted, you can face issues enabling the multi-user mode in QuickBooks.
3. QuickBooks Database Server Manager is another crucial component, which, when damaged, can restrict the usage of multi-user mode.

Now, we will discuss the solutions that will help rectify all these reasons mentioned above and enable multi-user mode swiftly in QuickBooks.

Solutions to Fix Multi-User Errors in QuickBooks

Below are some of the most effective solutions that can quickly help you fix even the most complex multi-user errors in QuickBooks Desktop.

Solution 1: Rename .ND and .TLG File in the QuickBooks Installation Directory

In this solution, we will rename the .ND and .TLG files to prompt QuickBooks to create new ones that are free of any damage.

1. In the QuickBooks installation directory look for the files having the same name as the company file, but with .ND and .TLG extensions.
2. Right-click one of these files, select Rename and add .OLD at the end of the file name.
3. Save the changes to the file name and repeat the same steps with the other file.
4. Run QuickBooks and check if you can enable the multi-user mode to host the company file.

If not, move to the next solution and repair the QuickBooks Desktop company file.

Solution 2: Run Quick Fix My File Using Tool Hub

Quick Fix My File is a utility that can be accessed from Tool Hub that helps repair minor corruption and issues in the company file that can result in multi-user errors.

1. Download QuickBooks Desktop Tool Hub from the official Intuit website and run the downloaded installer file to complete the installation.
2. Post installation, run Tool Hub using the shortcut icon on the desktop and move to the Company File Issues tab.
3. Select the Quick Fix My File tool and let it quickly repair the company file.

Once the process is complete, check if you can host the company file by enabling multi-user mode.

Conclusion

If you still can’t host the company file, repair QuickBooks Database Server Manager. If you need help at any step, reach out to the support team at +1.833.802.0002.

Recommended to Read:- How Do I Fix the payroll update error in QuickBooks?