Fixing The QuickBooks Desktop Pro 2024 Server Will Not Start Issue

Written by Allan ramsay  »  Updated on: October 14th, 2024

QuickBooks Desktop Pro 2024 server will not start when there is a problem with QuickBooks Database Server Manager or when it fails to start properly. QBDB server manager tool is important for hosting files on a server and it facilitates the process of accessing company files on a shared network. Therefore proper functioninog of this is crucial, otherwise it leads to server failure issues and prevents you from opening company files in multi-user mode. In this blog we will discuss how to fix QuickBoosk Desktop server failure issue.

Possible Causes Why QuickBooks Desktop Pro 2024 Server is Not Starting

Below, we have listed the possible reasons that might trigger this issue and block you from opening your data files.

  1. Issues with QBDB server manager services can cause server failure issues and may lead to the error message saying: QuickBooks Database Server Manager not running.
  2. Windows firewall issues can cause problems with the QBDB server manager and lead to this error.

Solutions to Fix Server Failure Issue

Below, we have explained important troubleshooting steps in detail; make sure you follow the steps accurately and fix the issue.

Solution 1: Update Windows Firewall

  1. Close the QuickBooks application.
  2. Type Windows + R on your keyboard.
  3. Run dialogue box will open.
  4. Write Control firewall.cpl in it.
  5. Hit Enter.
  6. Open Windows Firewall.
  7. Within the Update your FirewallSettings section, select Check for Updates.
  8. Select Update Now.
  9. Now, click the Use Recommended Settings options.
  10. Check for available updates.
  11. Restart your computer.
  12. Open QuickBooks.

Solution 2: Restart Database Server Manager Service

  1. Type Windows + R.
  2. Enter services.msc in the Run box.
  3. Click Enter.
  4. Now try to locate one of these services: QuickBooksDB26, QuickBooksDB28, QuickBooksDB29, or QuickBooksDB27.
  5. Right-click on it when found.
  6. After that, click the Restart option.

Solution 3: Uninstall then Reinstall Server Manager

Step 1: Remove the QB Database Server Manager

  1. Press the Windows key + R.
  2. The Run dialog box will appear.
  3.  Type appwiz.cpl, then click OK.
  4. Select QuickBooks Database Server Manager.
  5. Click on Uninstall/Change.
  6. Follow the instructions provided on the screen.

Step 2: Rename the installation directories

  1. If the Application Data or Program Data folders are not visible, you need to enable the option to show hidden files and folders or use Windows search.
  2. If you have other Intuit software installed, only remove or rename the QuickBooks version folder located in C:\Program Data\Intuit.
  3. Access the installation directories as given below.

Windows 10/8/7

  1. C:\Program Data\Intuit
  2. C:\Program Data\Common Files\Intuit
  3. C:\Users[Username]\AppData\Local\Intuit
  4. C:\Program Files\Intuit
  5. C:\Program Files\Common Files\Intuit

Windows Vista

  1. C:\Program Data\Intuit
  2. C:\Program Data\Common Files\Intuit
  3. C:\Users\AppData\Local\Intuit
  4. C:\Program Files\Intuit
  5. C:\Program Files\Common Files\Intuit
  6. Press the Windows key + R.
  7. Open the Run command.
  8. Type (or paste) the directory path.
  9. Press Enter.
  10. Right-click on the folder.
  11. Select Rename.
  12. Rename it to .OLD.
  13. Now, reinstall the Database Server Manager

Conclusion

After following this guide, you can successfully fix the issue of the QuickBooks Desktop Pro 2024 server will not start. If the mentioned solutions don't resolve the issue, please call QuickBooks Support at 1-855-856-0042 to get further assistance from our QuickBooks Experts Team.

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