Methods for Fixing the Payroll Update Error in QuickBooks

Written by James richard  ยป  Updated on: July 10th, 2024

Running into issues using the QB payroll feature can interfere with your work. This blog offers thorough instructions for fixing the payroll update error in QuickBooks. Well-known for its extensive accounting capabilities, QuickBooks Desktop has a Payroll tool necessary for handling employee cash and guaranteeing correct tax documentation.

Nonetheless, a prevalent issue that many users have is QuickBooks Payroll failing to update. This is frequently the result of corrupted installation files. This article will look at the main reasons for the error and offer step-by-step solutions to help you fix it so your payroll system functions correctly. Keep reading to learn more about the problem and practical solutions for this QuickBooks payroll update error.

Factors Associated With the QuickBooks Payroll Update Error

The two significant causes of the QuickBooks payroll update error are listed here.

  1. An inactive payroll subscription is one reason for the QuickBooks payroll update issue. Functionality problems may arise if QuickBooks cannot obtain the required updates due to a subscription lapse. Making sure your subscription is active is essential for updates to function correctly.
  2. Another factor is using an out-of-date version of QuickBooks Desktop. Compatibility problems like QuickBooks error code 12152 could arise from older versions' inability to support or retrieve the most recent upgrades.

Resolving Errors While Updating Payroll in QuickBooks

You can try these two solutions to resolve errors while updating payroll in QuickBooks.

Solution 1: Try Manually Upgrading QB Desktop

If QuickBooks is unable to download and install updates due to an internal issue, you can manually update the program by following these steps:

  1. Close QuickBooks Desktop and close all company file screens.
  2. From the Windows icon on the lower left, you can look for QuickBooks Desktop by typing it in the search bar.
  3. Now, choose Run as Administrator by clicking the QB Desktop icon.
  4. Head to the Help menu and choose the Update QuickBooks Desktop option when the No Company Open popup appears.
  5. Click the Options tab, choose Mark All, and save the changes.
  6. From the Update Now option, you need to choose Reset Update.
  7. Finally, you can select the Get Updates option.
  8. Once done, choose the Reboot option.

Solution 2: Attempt To Get The Latest Payroll Tax Table in QuickBooks

First, update the payroll tax table to fix the QuickBooks tax table not updating error:

  1. Select the Employees tab from the main menu, then click Get Payroll Updates.
  2. Click on the option Download Entire Payroll Update.
  3. Click on the Update menu item.
  4. A notification confirming the installation of the payroll tax tables will show up after the download is finished. To confirm, click OK.

If the problem persists after upgrading the payroll tax tables, do the following actions:

  1. Open the C:\Program Files\Intuit\QuickBooks20xx\Components\Payroll\CPS} directory (where xx denotes the version year you are using).
  2. Give the CPS folder the new name CPSOLD.

In conclusion, as was previously mentioned, there are several reasons why QuickBooks Payroll won't update or why QuickBooks Payroll update is not working. You can fix these problems by adhering to the suggested methods and manually upgrading. We sincerely hope that this thorough method has been helpful in fixing the payroll update error in QuickBooks from your device.


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