Solutions to Fix the QuickBooks Payroll Service Server Error

QuickBooks payroll service makes it easy for employers to manage employee salary distribution and calculate/file business taxes. However, QuickBooks Payroll Service Server Error might sometimes stop the users from downloading the service updates or sending the payroll. If this error message appears on your QB, read this blog till the end to learn why this happens and the measures you need to take against it.

Get in touch with our QB support team at 1-855-856-0042 to rectify the error quickly with their assistance.

Causes of QuickBooks payroll connection error

You might encounter QuickBooks payroll connection error message while sending the payroll or submitting pay checks via direct deposit. Here are the reasons you encounter this payroll error in QuickBooks are discussed below-

1. The incorrect web browser or the TLS settings lead to network issues while sending the payroll data.
2. QuickBooks can’t connect to the internet due to Windows Firewall restrictions blocking the software functions.
3. Low internet speed might also be problematic when QB tries connecting to the Intuit servers.

Techniques to eliminate QuickBooks Desktop payroll service error

You won’t be able to send the employee payroll or perform any payroll task once this error message appears on your QuickBooks. The easy techniques to deal with this payroll issue are discussed in detail below-

Method 1- Run the payroll tasks after configuring the TLS settings in your Windows

The Transport Layer Security (TLS) ensures your system data remains secure from malware throughout the internet connection. The data you transfer or download is also protected by the TLS and might develop connectivity issues if its settings are incorrect. QuickBooks faces problems connecting to the internet servers due to incorrect TLS settings, and the payroll tasks instantly fail. You can counter the issue by configuring the TLS settings discussed in the following steps-

1. Go to the control panel menu using the Windows Start button and open the Internet Properties window.
2. Go below the Advanced tab and click the Advanced Settings option.
3. Move down in the settings list and mark the Use TLS 1.2 checkbox at the bottom of the list.
4. Ensure all the other TLS checkboxes aren’t selected and save the settings before closing the control panel window.
5. Reopen QBDT and perform the payroll task that caused this error.
6. Move to the next solution if QB fails to connect to the Intuit servers after fixing the TLS settings.

Method 2- Arrange the web browser settings on your Windows

QuickBooks uses the web browser to perform its functions and can run into trouble if you have set a third-party web browser as the default in the system settings. This raises compatibility issues when QB tries integrating with the web browser to connect with the web services. You need to fix the web browser settings to prevent the error from developing again. Use these steps-

1. Access the Apps menu in your QuickBooks and click the Default Apps option.
2. Select the Web Browser option and choose Internet Explorer or Microsoft Edge.
3. Save the settings and try the QB payroll task again.

Conclusion

This blog explains why QuickBooks Payroll Service Server Error develops while sending paychecks via direct deposit. The techniques to counter this payroll issue are also discussed in the blog, which you can use to perform the payroll tasks without any issues.

Contact our QB support team at 1-855-856-0042 if you face problems using the solutions.