Southwest Terminal Austin Airport Guide – AUS Check-In, Gates, Dining & Travel Tips

Southwest Terminal Austin Airport: Your Complete Guide for a Smooth Journey

Traveling through Austin soon? If you're flying with Southwest Airlines, this comprehensive guide to the Southwest Terminal Austin Airport will help you navigate with confidence. Whether you’re a frequent flyer or visiting for the first time, understanding the terminal layout, check-in process, gates, dining, and amenities can turn your trip into a hassle-free experience.

Where Is the Southwest Terminal Austin Airport Located?

Southwest Airlines operates from the Barbara Jordan Terminal, which is the main terminal at Austin-Bergstrom International Airport (AUS). Unlike other airports with multiple terminals or concourses, AUS is streamlined, with nearly all commercial flights operating from this single terminal.

The Southwest Terminal Austin Airport area is easily accessible, located near the east side of the Barbara Jordan Terminal. From check-in to boarding, everything is clearly marked, making it simple for Southwest passengers to find their way.

Southwest Check-In and Security Process

Southwest recommends arriving at least 2 hours before your scheduled flight to ensure enough time for check-in, security, and boarding. As you enter the Barbara Jordan Terminal, you’ll find the Southwest check-in counters to the right of the main entrance. Self-service kiosks are available for printing boarding passes and bag tags, while friendly staff at full-service counters can assist with checked baggage.

Once checked in, proceed to the central TSA security checkpoint. During peak travel times, the lines may be long, so early arrival is advised. If you're a frequent traveler, you might consider enrolling in TSA PreCheck or CLEAR, both of which are available at the Southwest Terminal Austin Airport and can significantly reduce your wait time.

Southwest Gates and Boarding Info

After clearing security, follow signs to the Southwest gates, which are usually located between Gates 7 and 13. However, it’s best to confirm your specific gate on your boarding pass or the Southwest app, as assignments can change.

Southwest Airlines uses an open seating policy, so no assigned seats are given. Boarding groups (A, B, C) are assigned based on check-in time, so make sure to check in 24 hours before your flight for the best boarding position. The boarding process begins approximately 30 minutes prior to departure, and announcements will keep you updated.

Dining at the Southwest Terminal Austin Airport

One of the highlights of the Southwest Terminal Austin Airport is the fantastic local dining. Austin’s culture and cuisine are well represented throughout the terminal, with popular local eateries like:

Tacodeli – Known for breakfast tacos and fresh, flavorful ingredients.

Amy’s Ice Creams – A must-try local treat with rotating flavors.

Peached Tortilla – Offers a creative blend of Southern and Asian flavors.

Jo’s Coffee – Great for espresso drinks, breakfast sandwiches, and more.

In addition to local favorites, there are national chains and grab-and-go spots for travelers on the move.

Amenities and Entertainment

The Southwest Terminal Austin Airport is more than just functional—it’s designed for comfort and entertainment. Travelers will enjoy:

Free high-speed Wi-Fi throughout the terminal.

Ample charging stations for electronic devices.

Relaxed seating areas with plenty of natural light.

Live music performances, showcasing the city’s musical identity right in the terminal.

You can also browse unique retail shops offering Texas-themed gifts, travel accessories, books, snacks, and tech gadgets.

Baggage Claim and Ground Transportation

Upon arrival, baggage claim is located on the lower level of the Barbara Jordan Terminal. Southwest Airlines bags are delivered efficiently, and carousel assignments are posted on monitors throughout the area.

Once you have your luggage, you’ll find plenty of ground transportation options just outside:

Rideshare pickups (Uber, Lyft)

Taxis

Shuttle buses to downtown hotels

Rental car counters

CapMetro buses for affordable public transit

The Southwest Terminal Austin Airport is only 8 miles from downtown Austin, making it a quick ride whether you’re heading to the city or catching a connection.

Travel Tips for the Southwest Terminal Austin Airport

To enhance your travel experience, keep these tips in mind:

Use the Southwest app for real-time updates, gate info, and mobile boarding passes.

Arrive early, especially during busy travel seasons or holiday weekends.

Check in exactly 24 hours before departure to improve your boarding group.

Enjoy local dining and live music before your flight—you’re in Austin, after all!

Don’t forget to charge your devices at one of the many charging stations.

Conclusion

The Southwest Terminal Austin Airport delivers a uniquely Austin travel experience with a mix of convenience, local culture, and modern amenities. Whether you're flying in or out, knowing what to expect will ensure a smooth, efficient, and even enjoyable airport experience.

With excellent food, friendly staff, and live entertainment, the Southwest Terminal Austin Airport isn’t just a stop on your journey—it’s the start of your Austin adventure.