Stellar Innovations CEO Anish Thomas on Disrupting Outsourcing with Tech-First Excellence

Stellar Innovations, founded in 2016 in Bangalore, has rapidly grown from a small, self-funded team into a global technology powerhouse with 1,600 employees across three continents. In this exclusive conversation, Stellar Innovations Pvt Ltd CEO Anish Thomas shares insights on the company's incredible journey—from humble beginnings to becoming a leader in tech-enabled outsourcing solutions. Discover how Stellar Innovations leverages deep technology, AI, and trust-driven culture to stay ahead in high-stakes sectors like mortgage tech, cybersecurity, and genomics.

How Did Stellar Innovations Begin, And What’s Been The Turning Point In Your Journey Since 2016?

Our goal from day one was to transform the outsourcing model. Rather than relying on traditional labor arbitrage, we focused on placing technology at the heart of every process. Stellar Innovations Bangalore launched with just 16 team members and no external investors—purely driven by purpose and vision. Nearly a decade later, we’ve scaled to 1,600 employees globally, transitioning from general outsourcing to tech-first solutions in sectors such as mortgage servicing and cybersecurity. Our expansion into the Philippines is not just about growth—it’s proof that our model is replicable on a global scale.

With A Growing Global Footprint, How Do You Keep Teams Connected And Aligned?

Our formula is built on two pillars: trust and ownership. Whether it's our offices in Dallas or Dubai, we function like tightly bonded teams. What makes Stellar Innovations unique is our leadership pipeline—90% of our executives began their careers here as interns. Our 97% retention rate speaks volumes. When a junior analyst in Bangalore has the authority to innovate processes that impact U.S. mortgage operations, you’re no longer managing employees—you’re empowering leaders.

What Differentiates Your Approach In Complex Domains Like Tax Servicing And Cybersecurity?

We don’t view industries as verticals—we treat them like tech challenges waiting to be solved. During the 30% mortgage market decline in the U.S., most firms scaled back. Stellar Innovations, however, doubled client acquisitions and grew revenue by 54%. We did it by applying cutting-edge tech like AI-based risk models and blockchain-backed audit systems. Our philosophy is simple: if something’s always been done a certain way, it’s probably due for disruption.

With Ai And Cybersecurity Evolving Fast, How Does Stellar Stay Ahead?

While many talk about emerging tech, we focus on practical implementation. Our team at Stellar Innovations Bangalore recently partnered with mortgage experts to deploy generative AI, resulting in a 40% drop in underwriting errors. In cybersecurity, our approach goes beyond patching vulnerabilities—we simulate real-world attacks monthly using ethical hackers to test our systems. Innovation here isn’t theoretical; it’s operational.

What’s Next On The Horizon For Stellar Innovations?

We’re stepping into telecom and genomics—two high-potential sectors. Our planned acquisition of a telecom company in Germany will help us apply predictive AI to 5G network management. At the same time, our genomics venture, Mediomix, is pioneering quantum computing solutions to cut DNA sequencing times from weeks to mere hours. In five years, Stellar Innovations aims to become the invisible infrastructure behind industries that people rely on daily—without even realizing it.

Conclusion

From its origin as a small startup in Bangalore to a global leader in tech-led outsourcing, Stellar Innovations Pvt Ltd continues to break new ground under the leadership of CEO Anish Thomas. By staying ahead of technology trends and empowering its people, Stellar Innovations is not just scaling—it’s reshaping the future of multiple industries.