Strategy to Fix the QB Connection Has Been Lost Issue

Did the QuickBooks Connection Has Been Lost message pop up on your screen, and opening the company has become impossible, or the connected workstations can’t operate QuickBooks? Your concerns may make you panic as such severe issues may affect your company’s financial operations and stop your progress for a while. But your worries are about to end as you read this article in detail to eradicate the QuickBooks Connection Has Been Lost issue.

QuickBooks is a phenomenal accounting software for small and medium scaled businesses that is on a continuous path to perfecting itself by integrating advanced features and making accounting easy for its users. They achieve this feat by releasing updates to their software at regular intervals, which the users must acquire promptly. QuickBooks has various products, and when a user decides to upgrade to a better or a more compatible version, they must take care of the Network share, user system, and Server OS to keep everything running smoothly. If that doesn’t happen, users encounter the QuickBooks Connection Has Been Lost issue and are rendered helpless in performing their financial operations. In this article, the readers’ needs will be met by serving them all the necessary information about the QuickBooks Connection Has Been Lost issue and the tricks to rectify it.

You can use the support of our accounting experts by dialing 1.855.738.2784 on your phone and seeking their crucial and helpful guidance to resolve the QuickBooks Connection Has Been Lost issue by saving a lot of your precious time.

Triggers for the Connection Has Been Lost Error Message

In this section of the article, we will discuss the most prominent reasons investigated by our experts that invoke the QuickBooks Network Connection Failure.

1. Extra Permissions must be allocated to the folder that consists of your company file, and if the permissions are inadequate, you may encounter Connection Errors in QuickBooks.
2. The antivirus or firewall software you installed on your PC restricts the network connection and causes this error.
3. Your QuickBooks file has incurred corruption.

You May Also Read: How do I Fix Error 6000 80 in QuickBooks?

What Happens Before QuickBooks Connection to Server Has Been Lost

Here, we will dive into the various signs and symptoms your computer will show before encountering the QuickBooks Connection Has Been Lost Abort.

1. The company file could not be opened.
2. You suffered from this issue earlier, but the severity was not that intense.
3. The connected workstations over a network can’t access the server and work on QuickBooks.
4. You can see the consequences even outside QuickBooks when you are unable to create or remove files unrelated to QuickBooks.
5. The device becomes unstable and cannot handle wireless connections.
6. The PC may freeze or crash unexpectedly.

Resolution Techniques for the Connection Has Been Lost in QuickBooks Desktop Issue

In this section of the article, we will discuss the comprehensive techniques to eradicate the QuickBooks Connection has been lost issue, along with an explanation for every little step. But before that, it is proven that these minor procedures can fix the problem without getting into the multiple steps arena. So, the processes you should perform before executing the methods in this article are as follows.

1. Restart the computer.
2. Restart QuickBooks Database Server Manager.
3. Change the location of your company file.
4. Mark the settings of the Power Saving option to the Never mode.

If these techniques do not work out, follow the methods below.

Technique 1: Put the system through a Scan of Quick Fix My Program Tool

Quick Fix my Program utility is contained within QuickBooks Tool Hub, which is a great software that can tackle errors and issues in QuickBooks with minimal effort and less time. So, to access the scan of the Quick Fix My Program utility, you must acquire the QuickBooks Tool Hub software on your computer.

1. Go to the appropriate page of the Intuit website and download the latest version of QuickBooks Tool Hub along with its setup files.
2. Allocate a location where the QuickBooks Tool Hub files can be stored, which must be convenient to visit later on.
3. Arrive at the location you allocated to save the QuickBooks Tool Hub files, and click the QuickBooksToolHub.exe file to start the installation.
4. When on the dialog box, agree to the terms and conditions of the software to access every function and follow commands on-screen to complete the installation.
5. After the installation, launch the QuickBooks Tool Hub software, go inside the Program Issues compartment, and tap the Quick Fix my Program icon of green color.
6. Let the scan run over the QuickBooks app and cleanse it from the QuickBooks Connection Has Been Lost issue.

Technique 2: Put the system through a Scan of QuickBooks File Doctor

As we have discussed earlier, connections can get lost due to flaws in the company file, and QuickBooks File Doctor is one of the utilities within QuickBooks Tool Hub that assists in resolving company file problems. So, apply the method below to detect and eliminate any causes for the QuickBooks Connection Has Been Lost issue.

1. First and foremost, launch the QuickBooks Tool Hub app and enter into the Company File Issues compartment.
2. Now, tap the QuickBooks File Doctor icon in green color and select the company file from the Browse alternative.
3. Once the scan has fully run, attempt to open the company file from the host computer or the server.

Technique 3: Host Multi-user criteria

The server computer must be accessed with Multi-user mode, and all the workstations connected to the server must have Single-user mode turned on in that system to avoid any problems.

1. Sit to operate one of the workstations, launch the QuickBooks application, and enter into the File menu.
2. Here, go inside the Utilities compartment and see if it is displayed Host Multi-User Access.
3. Tap the Stop Hosting Multi-User Access icon to convert it into single-user mode.

Technique 4: Check the Portable Drive

It is possible that you have saved your company file on an external device or server. In that case, you must inspect the connection and functionality of the device for it to work with QuickBooks. A few other precautions are required to be taken while saving the company file externally, which can be seen in the process below.

1. Inspect and verify that you have correctly connected the external device that contains your company file.
2. If you can’t see the presence of the external device on the PC, disconnect and attach the external device to see if it is detected this time.
3. Locate the company file on the external device when detected by the PC and access the device through the This PC option.
4. To see if it is susceptible to our commands, try to save an inconsequential file on the external device.
5. Lastly, inspect and verify if the external device has enough room on it, which must be double the size of your company file.

Technique 5: Verify the network

When the company file is stored on the network, your accessibility to the network drive should be seamless, which can be ensured by the following procedure.

1. First and foremost, attempt to store another company file on the server to inspect and verify the essential access to the server.
2. Remove or make a few of the extra Microsoft Excel or WordPad files on the PC.
3. As in the above step, if you can’t remove or make a few files unrelated to QuickBooks, then you must correct the Windows permissions
4. Lastly, inspect if the QuickBooks Connection Has Been Lost issue has vanished.

Technique 6: Put the system through a Scan of Quick Fix My Fix Tool

1. Go to the appropriate page of the Intuit website and download the latest version of QuickBooks Tool Hub along with its setup files.
2. Allocate a location where the QuickBooks Tool Hub files can be stored, which must be convenient to visit later on.
3. Arrive at the location you allocated to save the QuickBooks Tool Hub files, and click the QuickBooksToolHub.exe file to start the installation.
4. When on the dialog box, agree to the terms and conditions of the software to access every function and follow the on-screen commands to complete the installation.
5. After the installation, launch the QuickBooks Tool Hub software, enter into the Company File Issues compartment, and reach out to the Quick Fix My File utility.
6. Relax till the scan is performed, which will detect and erase defects in the company file.
7. If the connection is still lost, you can try the QuickBooks Auto Data Recovery Tool to retain any data lost in the lost connection scenario.

Ending remarks

Hopefully, your QuickBooks Connection Has Been Lost issue has vanished from the computer due to this article, and you can access the company file and work on QuickBooks without difficulty. However, you can dial 1.855.738.2784 if the QuickBooks Connection Has Been Lost issue persists or if you fall into another QuickBooks issue to talk to our experts.