DelightChat Alternatives - Features & Pricing | WebMaxy

Written by Webmaxy Official  »  Updated on: January 03rd, 2024

DelightChat Alternatives - Features & Pricing | WebMaxy

Streamline your customer support efforts with WebMaxy Omnichannel Support

WebMaxy Omnichannel Support is the best DelighChat alternative that helps you elevate your customer service. You get access to customer queries from distinct marketing channels like Facebook, Instagram, WhatsApp, LinkedIn, Gmail, Reddit, and Tumblr in one dashboard. You can respond to these customer queries quickly and increase your customer satisfaction. There’s a lot more to this DelightChat alternative!

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What makes WebMaxy Omnichannel Support the best DelightChat alternative?

DelightChat is a software specially designed for SMBs to help them enhance their customer service. It provides a unified inbox for WhatsApp, Instagram, Facebook, and Emails. You can reply to customers directly through one platform. Set automated replies for FAQs and save time of your support team. Collaborate with your team and carry out the conversations easily.

WebMaxy Omnichannel Support is the best DelightChat alternative as it provides you access to customer queries from more marketing channels. You can respond to customer queries from Meta, LinkedIn, Gmail, Reddit, and Tumblr through a single platform. Set automated replies for FAQs and engage with customers 24/7. You can assign queries to support representatives and ensure a timely response to customers.

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Comparing DelightChat and WebMaxy Omnichannel Support

Let’s compare DelightChat and this best DelightChat alternative based on features. This information will help you select the right software for your brand.

Features

Omnichannel Support

DelightChat

Ease of use

Yes

Yes

Facebook

Yes

Yes

WhatsApp

Yes

Yes

Instagram

Yes

Yes

Gmail

Yes

Yes

Automate replies

Yes

Yes

Multi-agent support

Yes

Yes

Insights and analytics

Yes

Yes

Scalability

Yes

Yes

Dedicated success manager

Yes

Yes

LinkedIn

Yes

No

Reddit

Yes

No

Tumblr

Yes

No

Deliver an exceptional customer experience with WebMaxy Omnichannel Support

Omnichannel Customer Support is the best DelightChat alternative that helps you offer support to customers across distinct marketing channels. Set automated replies and ensure timely responses to customers. Manage your support representatives effectively by assigning queries to them based on their skills. Provide an awesome experience and drive more customers to your business with WebMaxy’s advanced sales and marketing tools!

Take your customer support to the next level with WebMaxy Omnichannel Support!

Learn from our experts how Omnichannel Support can help you manage customer queries easily.

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Pricing plans

Omnichannel Support

DelightChat

Startup

$25/month

$49/month

Scale

$45/month

$99/month

Growth

Custom

$299/month

Robust functionalities

Omnichannel Support platform is the best DelightChat alternative that lets you respond to customer messages from various channels. You can automate chat and reply to customer queries at any time. Let no customer leave in frustration with WebMaxy Omnichannel Support!

Shared Inbox

Get all your customer queries from marketing channels like Meta, LinkedIn, Gmail, Reddit, and Tumblr. Reply to them from a single platform and save time.

Automate chat

Pre-set replies to customer support chat and respond to customers round the clock. Never let a customer go unattended even when your support team isn’t available.

Set FAQ replies

Provide answers to FAQs within a few seconds by automating them priorly. Save time of your customer support representatives which they can utilize in responding to other queries.

Multi-agent support

Manage your customer support agents effectively and assign them queries based on their expertise. Reply to customers quickly and enhance their experience with your brand.

Detailed analytics

Get insights about how your support representatives are performing and serving your customers. Monitor how much time they take to respond to customer queries.

Measure NPS

Customers tend to promote a brand when they are happy with their experience. Measure NPS and know how satisfied customers are with your brand.

Optimize your customer support efforts with WebMaxy Omnichannel Support!

Unify inboxes of multiple marketing channels and respond to customers effortlessly.

Sign-up for free!

FAQs

What is DelightChat?

DelightChat is a customer support platform that helps small and medium-sized businesses manage customer queries from WhatsApp, Instagram, Facebook, Emails, and Live Chat. They can set automated replies on these platforms and save time of their customer support representatives.

Which are some of the best DelightChat Alternatives?

DelightChat is a customer support platform that helps brands respond to customer queries from different channels. We have mentioned some of the top DelightChat alternatives below.

Which is the best alternative to DelightChat?

WebMaxy Omnichannel support is the best alternative to DelightChat as it enables you to reply to customers on Meta, LinkedIn, Gmail, Reddit, and Tumblr. You can manage your customer support representatives and monitor their performance on the agent dashboard. With WebMaxy Omnichannel support, you can manage your customer support services efficiently.

Why WebMaxy Omnichannel Support is better than DelightChat?

WebMaxy Omnichannel support is the best DelightChat alternative that offers customer support service for more marketing platforms at an affordable price. This DelightChat alternative lets you access & reply to customer queries from Facebook, Instagram, WhatsApp, LinkedIn, Gmail, Reddit, and Tumblr. You can automate replies and FAQs to reduce your response time. It can also help you save time of your customer support agents which they can utilize in responding to other critical queries.




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