The QuickBooksDBXX Service On Local Computer Started And Then Stopped; How to Fix It.

QuickBooks, a popular accounting software, allows multiple users to access and work on the same company file simultaneously. This functionality, known as multi-user mode, relies on a crucial behind-the-scenes service called QuickBooksDBXX (where XX represents your specific QuickBooks version).

However, users sometimes encounter an error message stating: "The QuickBooksDBXX service on Local Computer started and then stopped. Some services automatically stop if they are not in use by other services or programs."

This can be frustrating, as it disrupts multi-user access. Fear not, for this article delves into the reasons behind this error and provides a step-by-step guide to fix it and get your QuickBooks humming along smoothly once again.

Why is the QuickBooksDBXX Service Not Functioning Properly?

There are several reasons why the QuickBooksDBXX service might exhibit this start-and-stop behavior. Here are some of the most common culprits:

Corrupted QuickBooks Database Server Manager: This is a core component that manages the service. If it becomes corrupted, it can malfunction and cause the service to stop unexpectedly.

Incorrect Service Settings: The QuickBooksDBXX service might be configured to stop if it's not actively being used. While this can be a normal behavior for some services, it disrupts multi-user functionality in QuickBooks.

Conflicting Programs: Other software running on your computer might interfere with the QuickBooksDBXX service, leading to unexpected shutdowns.

Permissions Issues: The service might lack the necessary permissions to access the resources it needs to function correctly.

Read more: How to Quickly Resolve QuickBooks Error 12029? [2024 Guide]

Fixing the QuickBooksDBXX Service

Now that we've identified the potential causes, let's tackle the solutions. Here's a step-by-step guide to get your QuickBooksDBXX service up and running:

1. Verify Service Settings:

Press the Windows key + R to open the Run dialog box.

Type "services.msc" and press Enter to launch the Services window.

Locate the service named "QuickBooksDBXX" (XX represents your version).

Right-click on the service and select "Properties."

In the Properties window, ensure the "Startup type" is set to "Automatic." This instructs the service to automatically start when you boot your computer.

Click on the "Recovery" tab.

Under the "First failure," "Second failure," and "Subsequent failures" options, select "Restart the service" from the dropdown menu. This ensures the service automatically restarts if it encounters an error.

Click "OK" to save the changes.

2. Restart the QuickBooksDBXX Service:

In the Services window, right-click on the "QuickBooksDBXX" service.

If the service is not running, select "Start" to initiate it.

If the service is already running, select "Restart" to refresh its state.

3. Repair QuickBooks Installation:

Open the Control Panel (you can search for it in the Start menu).

Go to "Programs and Features" (or "Add or Remove Programs" in older Windows versions).

Locate your QuickBooks installation and right-click on it.

Select "Change" or "Repair."

Follow the on-screen instructions to repair your QuickBooks installation. This can fix corrupted files associated with the QuickBooks Database Server Manager.

Also read: ( 800 ) 417-5147 for QuickBooks multi-user mode not working

4. Check for Conflicting Programs:

Temporarily disable any third-party security software or firewall programs. These might sometimes interfere with system services.

Close any recently installed software that might be causing conflicts.

If disabling these programs resolves the issue, identify the conflicting software and either reconfigure it to allow QuickBooks or consider removing it if not essential.

5. Verify File Permissions:

This step requires some technical knowledge. If you're unsure about proceeding, consult QuickBooks support or a qualified IT professional.

To enable multi-user mode without issues, you must know about QuickBooks Database Server Manager and how to handle QBDBMgrN not running problems.

The QuickBooks Database Server Manager needs permission to access specific folders and files. Consult QuickBooks documentation for the exact permissions required.

Verify that the user account associated with the QuickBooksDBXX service has the necessary read/write permissions for those folders and files.

Click here: Why does my QuickBooks keeps freezing up?

6. Reinstall QuickBooks as a Last Resort:

If none of the above solutions work, consider reinstalling QuickBooks. This should resolve any deeper issues with the software installation. Remember to back up your company file before reinstalling.

Conclusion

By following these steps, you should be able to resolve the "QuickBooksDBXX service on Local Computer started and then stopped" error and get your multi-user mode functioning again.

Remember, keeping your QuickBooks software and Database Server Manager updated can help prevent such issues in the future.