QuickBooks Error 6000 83: Your Complete Guide to Troubleshooting

Written by Steeve smith  »  Updated on: May 31st, 2024

QuickBooks Error 6000 83: Your Complete Guide to Troubleshooting

QuickBooks is a widely used accounting software that helps businesses manage their financial operations efficiently. However, encountering errors such as QuickBooks Error 6000 83 can disrupt your workflow. This error typically occurs when you try to open, restore, or back up a company file. It can be caused by various issues, including insufficient permissions, network problems, or file corruption. This guide provides a detailed troubleshooting process to help you resolve QuickBooks Error 6000 83.

Understanding QuickBooks Error 6000 83

QuickBooks Error 6000 83 usually indicates a problem with accessing the company file. The error message may state that QuickBooks is unable to open, restore, or create a backup of the company file. Common causes include:

Insufficient Permissions: The user does not have the necessary permissions to access the file.

File Corruption: The company file is damaged or corrupted.

Network Issues: Problems with the network configuration can prevent access to the file.

Incorrect File Path: The file path specified might be incorrect, or the file might be stored on an external drive that is not connected.

Step-by-Step Troubleshooting Guide

Step 1: Verify User Permissions

Ensure you have the necessary permissions to access the company file.

Administrator Account: Log in to your computer using an administrator account.

File Permissions: Navigate to the folder containing the QuickBooks company file.

Properties and Security: Right-click the folder, select Properties, and go to the Security tab.

Full Control: Ensure your user account has Full Control permissions.

Step 2: Update QuickBooks to the Latest Version

Using the latest version of QuickBooks helps avoid compatibility issues.

Launch QuickBooks: Open QuickBooks Desktop.

Update Process: Go to Help > Update QuickBooks Desktop.

Install Updates: Click on Update Now and follow the prompts to install any available updates.

Restart QuickBooks: Restart the application after updating.

Step 3: Check the Company File Location

Ensure the company file is stored on a local drive or a connected network drive.

Local Drive: Move the company file to a local drive if it is stored on an external or network drive.

File Path: Verify that the file path is correct and accessible.

Step 4: Rename the .ND and .TLG Files

Renaming these files can help resolve issues with the company file.

Open File Location: Navigate to the folder containing the company file.

Rename Files: Locate the .ND and .TLG files associated with your company file (e.g., companyfile.qbw.nd and companyfile.qbw.tlg).

Add .OLD Extension: Right-click each file and select Rename, then add .OLD at the end of the file names.

Step 5: Use QuickBooks File Doctor

QuickBooks File Doctor can diagnose and fix company file issues.

Download Tool Hub: Download QuickBooks Tool Hub from the official Intuit website and install it.

Run File Doctor: Open QuickBooks Tool Hub, select the Company File Issues tab, and click Run QuickBooks File Doctor. Follow the on-screen instructions.

Step 6: Check Firewall and Antivirus Settings

Ensure that firewall and antivirus settings do not block QuickBooks.

Open Control Panel: Go to the Control Panel on your computer.

Firewall Settings: Navigate to System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall.

Allow QuickBooks: Make sure QuickBooks and its components (e.g., QBW32.exe, QBUpdate.exe) are allowed through the firewall.

Step 7: Verify Hosting Settings

Incorrect hosting settings can cause QuickBooks Error 6000 83.

Launch QuickBooks: Open QuickBooks on the server computer.

File Menu: Go to File > Utilities.

Check Hosting: Ensure that Host Multi-User Access is selected. If it says Stop Hosting Multi-User Access, do not select it.

Step 8: Restore from Backup

If the company file is corrupted, restoring from a

backup might resolve the issue.

Open QuickBooks: Launch QuickBooks Desktop.

File Menu: Go to File > Open or Restore Company.

Restore Backup: Select Restore a backup copy and click Next. Follow the prompts to restore your company file.

Accounting & Bookkeeping Services For Your Business can also help manage and prevent such errors by maintaining your financial records accurately and efficiently.


QuickBooks Error 6000 83 can be a frustrating obstacle, but with the steps outlined in this guide, you can troubleshoot and resolve the issue efficiently. By verifying user permissions, updating QuickBooks, checking the company file location, renaming .ND and .TLG files, using QuickBooks File Doctor, adjusting firewall and antivirus settings, verifying hosting settings, and restoring from backup if necessary, you can overcome this error and get back to managing your finances smoothly. Remember to perform regular backups of your company file to prevent data loss in the event of file corruption or other issues. If you continue to encounter QuickBooks Error 6000 83 despite following these steps, consider reaching out to QuickBooks support for further assistance. With patience and persistence, you can successfully resolve QuickBooks Error 6000 83 and ensure the uninterrupted operation of your business finances.

Read more - QuickBooks Error - QuickBooks Error Codes List And Its Easy Solution To Fix Guide

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