How to Tackle QuickBooks Error 1402

Written by James richard » Updated on: October 05th, 2024

While installing QuickBooks Desktop or opening it after installation you may face QuickBooks error 1402. This error mainly arise due to missing components which are required for QuickBooks to work properly. The error message you receive when this error appears is: “Error 1402: Could not open key.”

This error must be fixed immediately as it can prevent you from accessing QuickBooks and can delay your work. In this blog, we will discuss the responsible reasons and the fixes needs to be implemented for the quick resolution of error.

Reasons For Error Code 1402 in QuickBooks

Error 1402 is an installation error and may arise due to the following reasons:

Missing/damaged Windows components such as the .NET framework.
Incomplete or improper installation of QuickBooks.

How to Fix QuickBooks Error 1402

QuickBooks error 1402 is a complex error and quite tedious to fix. However, the solutions mentioned below can help rectify it.

Solution 1: Run the QB Install Diagnostic Tool

Running the QuickBooks Install Diagnostic tool will help you resolve installation errors. You can access this tool from QB Tool Hub.

Step 1: Accessing QB Tool Hub

Close QuickBooks and download the most recent version QuickBooks Tool Hub and save the file at an easily accessible location such as Downloads folder or your Windows desktop.
Open the file (QuickBooksToolHub.exe).
Follow the on-screen steps.
Agree to the terms and conditions.
Complete the installation.
Access the tool hub by double-clicking on its icon.

Step 2: Utilizing QuickBooks Install Diagnostic Tool

Open the QuickBooks Tool Hub.
Select Installation Issues.
Select QuickBooks Install Diagnostic Tool.
Let the tool run and wait.
When done, restart your computer.

Solution 2:Update Windows

Updating Windows can help resolve system-related issues that might trigger this error in your QB program. Here’s how to update Windows:

Open the Start menu and choose Settings.
Click on Update & Security.
Navigate to the Windows Update section.
Click on Check for Updates.
When the updates are available, download and install it.
Restart your computer.
Check for the error.

Solution 3: Manually Fix the Windows Component

Certain components are required for QuickBooks to run efficiently. If they are missing or corrupted, it can lead to errors in the software.

Manually repair Microsoft .Net framework.
Press Windows+R and go to Control Panel.
Move to the Programs and Features.
Select Uninstall a Program.
Select Turn Windows features on/off.
Find .NET Framework and change the settings for both .NET Framework 4.5 and .NET Framework 3.5 SP1.
If the checkbox next to .NET Framework 4.5 and 3.5 SP1 is unchecked, then tick it, and if it's checked, unmark it.
Restart your computer.

Conclusion

After following the above steps, you should be able to fix the QuickBooks error 1402 successfully. This guide includes the necessary information required for fixing this error. Hopefully, you have resolved the error easily and are now able to access QuickBooks without interruptions.

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Recommended to Read:- How to Resolve Email Issues in QuickBooks Desktop?

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